On Feb. 16, Baltimore/Washington International Thurgood Marshall Airport (BWI) announced that Jacobsen|Daniels (J|D) Fly Away Valet Services (FAV) at the airport’s Hourly Garage is now open and operational. The new valet service is located on level 5 of the BWI Marshall Airport Hourly Garage, which is connected directly to the airport terminal.
"We are very excited to take what we’ve learned and bring our unique brand of valet service to BWI,” said Kurt Schwager, Vice President of the Operations Services Group. "What’s especially exciting about this opportunity is that J|D has managed every aspect of the project from planning, design, implementation, and operations – this turn-key project delivery ensures a seamless transition from one phase to the next, saving the BWI Airport time and money.”
The initial daily rate for FAV will be $30. Through February 2018, an online coupon is available for customers to try the valet parking for only $22 per day — the regular rate for the Hourly Garage. Customers may find the promotional coupon at www.BWIAirportValet.com.
Valet customers are greeted by a professionally trained, uniformed attendant. The staff provides luggage assistance and offers customers complimentary bottled water, coffee, and newspaper. FAV professionals handle customers’ vehicles with care, including interior vacuum service and windshield cleaning. The valet vehicles are parked undercover in the Hourly Garage.
“The new Fly Away Valet parking offers our customers an easy, convenient experience,” said Ricky Smith, Executive Director of BWI Marshall Airport. “This valet parking option is our latest initiative to provide excellent, efficient customer service for our travelers.”
J|D’s goal for FAV is to provide the best operational services in the industry. “As our service portfolio continues to grow, we are also growing our internal resources to support the business.”