The Des Moines International Airport has limited the number of cab operators to one company in an attempt to shore up a growing list of consumer complaints about taxi service at the airport.
Trans Iowa will be the sole provider of taxi service for people flying into Des Moines. Ride-share options like Uber and Lyft, which have separate contracts with the airport, will continue operating as is.
Executive Director Kevin Foley said this is the only way the airport can regulate taxi service and ensure high-quality, consistent trips for the traveling public. Having one company will allow the airport to address any issues as they arise, he said.
