Working in corporate relocation sales for 10 years, Courtney Wright worked from time to time with airports and airlines, planting the seeds for what would become an aviation career.
“Working with the airports and airlines, getting to get out and see all these little airports that were in and of themselves their own cities that really pushed me to focus on aviation, then ultimately lead into a fulltime role with aviation,” recounts Wright.
Now fulltime in aviation, Wright recently celebrated her fourth anniversary with Flagship Facility Services. During her time with the company, Wright was awarded the Facilities Management Professional (FMP) designation from the International Facilities Management Association (IFMA) – utilizing the training to help foster broader approaches to how our company designs programs for airports and aviation facilities.
Wright has made significant contributions to Flagship being awarded several airport and aviation contracts for facility services, which include Phoenix Sky Harbor, Salt Lake City, Greensboro, NC, Harrisburg, PA and many more.
One of the avenues Wright is on the cutting edge of is driving SMART technologies into the restrooms and other aspects of the airport and passenger experience. Innovation, she said, is something that is excited to see more and more airports embracing – and thinks it will be critical to their success in the coming years.
“I think it is cool to watch airports realize innovation is something that is going to be important to passengers, especially getting them back to travelling after everything that’s happened is having that different innovation ways to give that passenger confidence as they walk through the airport. That’s definitely something that I am excited to see and hope airports continue to focus on over the next couple of years,” Wright said.
In general, Wright says what she enjoys about the aviation industry is the variety that is brings, with no two days being the same, and being able to travel and meet new people.
“I really love meeting the people. It is one of the things that I am missing right now during the pandemic. It’s one of things I love the most is getting to network and meet airport directors and different contacts within the airlines, that’s probably my favorite parts about it,” she said.