J.D. Power

Troy, MI 48083


About J.D. Power


320 E Big Beaver Road
Troy, MI 48083
United States

Products and Press Releases


Fewer Flights, More Crowded Terminals Negatively Affecting Customer Satisfaction, J.D. Power Finds

Sept. 21, 2022
Minneapolis-Saint Paul International Airport, Tampa International Airport and Indianapolis International Airport rank highest in respective segments.

Labor Shortage, Rising Passenger Volumes Drag on Airport Traveler Satisfaction, J.D. Power Finds

Sept. 29, 2021
Airports in Miami and New Orleans rank highest in respective segments.

Traveler Satisfaction with North American Airports Soars to Record High — For All the Wrong Reasons, J.D. Power Finds

Sept. 25, 2020
A year ago, the biggest challenge confronting North American airports was overcrowding. Now, they are comparatively empty. While the sharp decline in volume is a big problem for...

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