Currently at the Philadelphia International Airport (PHL), Wallace DuBois’ focus has been improving the organization through the recruitment of the next generation of airport operations professionals at PHL.
“In 2023 we’ll be opening our Airport Operations Center and we’ll be going through a hiring push to staff that, as well as other key roles in security, terminal, and airside operations. I’d love to have an impact on that next group of employees and give them similar guidance that I received throughout my career,” he said. “Internal and external training will be a key focus for us moving forward, so we can elevate our team beyond even what they might think they’re capable of achieving. I believe that to have a positive influence on your organization. You need to build strong relationships with your coworkers, airport stakeholders and industry experts. Leverage your strengths and resources and use them to help others and you’ll always see dividends.”
DuBois said his favorite part of his job is all the excitement and behind-the-scenes activity that surrounds even the most routine flight operation.
“Everyone knows the feeling of anticipation for an upcoming trip, whether it’s your first flight or you’re a seasoned traveler. Not a lot of people know all the work that goes into making sure that your flight is executed safely and efficiently,” he said. “Airport operations is a small part of the aviation industry, but by maintaining the airport to certain safety standards, we help people get to where they need to be. Being a part of making that happen for so many people each day is very special.”
Looking to the future, he hopes to see the airport be more sustainable and energy-efficient. “The City of Philadelphia is already moving forward with steps towards a long-term goal of going carbon neutral by 2030,” said DuBois.
“This will include transitioning city vehicles to clean and electric vehicles. A lot of PHL tenants have already implemented these electric vehicles with their ground service equipment. These changes coupled with other sustainability initiatives will save airports money and improve the passenger experience.”
DuBois earned a Bachelor of Science in aviation business administration from the Embry-Riddle Aeronautical University.