Airport Butler Introduces First U.S. Airport as the Newest Service Location
SAN FRANCISCO – March 9, 2016 - Airport Butler, the meet-and-greet concierge service, has introduced San Francisco International Airport (SFO) as their newest service location. This marks the first United States airport to officially offer a concierge amenity to their service portfolio.
Airport Butler, which first launched in 2012 in Vancouver, British Columbia, is a cutting-edge business model in the North American travel market. This personalized and unique customer service concept is ideal for infrequent travelers or non-English speaking travelers, VIP celebrities, business travelers, senior citizens, travel groups or any passenger who wants a customized experience traveling through the airport. Airport Butler simplifies the airport navigation process and provides professional and seamless service to clients.
“As Airport Butler sought to expand its unique service offering in the US specifically, San Francisco was a key Airport for our future network as it is very innovative in terms of airport service offerings, a primary gateway for Asia Pacific travelers and city full of people seeking new experiences in travelling,” said Airport Butler/ATS Inc. President and CEO Sally Leible. “Airport Butler is so excited to be a part of the vibrant environment that San Francisco International Airport is creating for each of its customers.”
“We continue to elevate the airport guest experience at SFO, with amenities that allow passengers to customize their journey,” said Airport Director John L. Martin. “The Airport Butler service provides an exciting new option for travelers, offering a unique VIP experience that anyone can enjoy.”
Airport Butler services are available for all arriving, departing and connecting passengers, regardless of airline or class of service. Concierge agents meet clients upon arrival to the airport and are with them at every point of the airport process. Services are available in multiple languages and include assistance with check-in, coordination of lounge access and ground transportation, ease of navigation through the airport, assistance in the event of flight delay or cancellation and many other customized options.
About Airport Butler - Airport Butler was launched in August 2012 in Vancouver, British Columbia, Canada. Owned and operated by Airport Terminal Services (ATS), Airport Butler provides a customized concierge service from curbside to gate and airside to curb as well as assistance with connecting flights.
About ATS - ATS is a well established and award winning full service provider of passenger, ramp, cabin and cargo services. Headquartered in St. Louis, Missouri, USA, ATS serves over 40 airports in the United States and Canada with nearly 3,000 employees. ATS is committed to delivering quality services by maintaining the highest level of safety and supplying efficient, effective staff.
