Jackson-Medgar Wiley Evers International Airport Installs Passenger Motion Analytics Technology from iinside

July 16, 2019
iinside, the U.S. leader in indoor motion analytics for airports, and Infax, a leader in airport information systems and software solutions, today announced the installation of its LiDAR-based iQueue analytics service at Jackson-Medgar Wiley Evers International Airport. The solution will provide fully automated operational intelligence on passenger queuing at TSA security checkpoints and continuously inform travelers of expected wait-times.
“Providing travelers with TSA security line updates is important to building a better passenger experience,” said Perry Miller, Interim CEO of the Jackson Municipal Airport Authority. “Travelers will now have up-to-the-minute security wait times made available through the airport’s website and on digital signage throughout the airport. It is by investing in these types of passenger enhancements that Jackson-Medgar Wiley Evers International Airport has become the airport of choice for travelers.”
Jackson-Medgar Wiley Evers International Airport was recently named Mississippi’s best airport by Travel Pulse. According to WLBT, the airport reported a total of 942,375 passengers in 2018 – a 3.2 percents increase from the previous year. The addition of low-cost carrier, Frontier Airlines, has contributed to the overall increase in passenger traffic as they offer several new non-stop destinations for travelers.
The iinside Motion Analytics Platform utilizes Quanergy LiDAR, provided and installed by Infax Inc., a 3D imaging technology that uses safe, non-visible laser beams to illuminate a space and precisely map moving objects. iinside’s iQueue solution applies sophisticated machine learning to interpret LiDAR data and provide Jackson-Medgar Wiley Evers International Airport with real-time intelligence into passenger behavior, various operational metrics and predict TSA wait times. This cutting-edge solution is much more accurate than Bluetooth or Wi-Fi-based options, and far better at safeguarding passenger identities than stereoscopic cameras.
With the ability to forecast security checkpoint delays and estimate time-to-gate journeys using Infax Inc.’s TRAX video analytics solution; airports, airlines and ride share providers can reduce traveler stress and improve satisfaction by providing wait time notices or fastest curb-to-gate recommendations.
"Jackson-Medgar Wiley Evers International Airport is the first regional airport in the U.S. to realize the benefits of iinside’s LiDAR-enhanced iQueue solution,” said Sam Kamel, President and CEO of iinside. “We admire the airport’s vision and dedication to providing passengers with a friction-free travel experience enabled by our smart airport services. We’re very proud to have partnered with Infax and Jackson-Medgar Wiley Evers International Aiport to make this project a reality.”
For more information about iinside and how its motion analytics platform is being used at various airports around the world, visit www.iinside.com.