SP Plus Corporation (SP+) announced its selection to provide parking management and operations at Laredo International Airport (LRD) in Laredo, Texas.
The Airport Division at SP+ took over the airport’s in-house parking operations on Oct. 1 for LRD’s Hourly/Daily and Economy lots.
“We selected SP+ to bring new technology and a high level of service and convenience to our travelers and visitors on many levels,” commented Jeffrey Miller, airport director for LRD.
Plans to introduce new parking access and revenue control equipment are underway. The new equipment is scheduled for mid-October installation and will be fully-automated with both cash and credit card options, offering parkers a touchless access and payment experience. To further the touchless experience, intercoms are planned for each entrance, exit and payment kiosk to assist customers through a 24-hour remote management system connected to SP+’s command center, which employs customer service specialists.
“Adding state-of-the-art touchless technologies gives LRD parking customers a more efficient and safe way to start and end their trip,” added Jason Finch, senior vice president, West Airports at SP+. “We’re thrilled to work with the Airport team to enhance the parking experience at LRD.”
SP+ brings new services to benefit LRD parking customers, including vehicle and location assistance and the courtesy of on-demand rides between the Economy Lot and the Terminal. As part of the plan, SP+ is also designing a new online parking guide to assist LRD passengers to be launched on the airport’s website by the end of October.
“We’re excited for our passengers to be able to access a variety of features when they visit flylaredotexas.com,” added Elsy Borgstedte, airport assistant director.