Four Facts About the New LAX Terminal 3 Concessions Program

Sept. 29, 2022
Chicken + Beer

Los Angeles World Airports (LAWA), Unibail-Rodamco-Westfield Airports (URW) and Delta Air Lines, announced new details on the dining and retail experience for Terminal 3 at Los Angeles International Airport (LAX).  

The new concessions will open in 2023 as part of LAWA and Delta’s 2.3 billion modernization project to consolidate Terminals 2 and 3. Here are four things to know about the new program before it opens.  

1.    There are five new eateries

The terminal will see its offerings expanded with a mix of local offerings and celebrity-owned restaurants. This includes Chicken + Beer, Native, Alfred, Homeboy and Jamba locations.  Mike SALZMAN     while Chicken + Beer is a venture between rapper Ludacris and Jackmont Hospitality.

2.     Service will be faster

A key element to LAX’s concessions program incorporates the ability of travelers to order ahead via the LAXOrderNow app. Mobile ordering allows customers a wider variety of options and faster service by placing the order via a smartphone. All orders can be scheduled for pickup or delivery by the traveler. LAWA first embraced mobile ordering during the pandemic and continues to grow its usage. 

3.     Amazon’s Just Walk Out technology is coming

Terminal 3 will include a Hudson Nonstop location featuring Amazon’s Just Walk Out technology. Travelers enter a credit card or hover their palm to enter the store. There is no checkout process leaving the location as they’re automatically charged for the items they leave with. Just Walk Out technology is growing in North American airports as the popularity of the service increases with the public. 

4.     There is 35% ACDBE participation

Each concession opening in Terminal 3 includes at least one Airport Concession Disadvantaged Business Enterprise (ACDBE) partner, bringing the total minority business participation to more than 35% across the 10 new units. Certified ACDBE firms must meet eligibility standards established by the U.S. Department of Transportation (USDOT), including ownership of at least 51% by a socially or economically disadvantaged individual and management, and daily business operations controlled by at least one of the socially and economically disadvantaged owners.  

LAWA and URW are committed to increasing ACDBE participation at LAX and created different opportunities to reach out to potential partners.