New insight from global loyalty experts ICLP has highlighted how better understanding of what motivates passengers will enable airports to encourage increased dwell time and spend...
A new study commissioned by airport loyalty specialist ICLP has revealed that airports are failing to communicate effectively with passengers. This in turn, is impacting their...
A new study commissioned by global loyalty experts ICLP reveals how airports are failing to understand what passengers see as important factors when choosing an airport. The 2017...
New insight from ICLP has highlighted how a limited understanding of the passengers who pass through their terminals means that airports are failing to make the most of the commercial...
New research from global loyalty agency ICLP has revealed the factors that determine how passengers choose which airports to fly to and from, pointing the way to a better understanding...
A new study commissioned by global loyalty experts ICLP reveals how airports can encourage passengers to engage and share information in a way that benefits both the airport and...
In the first six months of 2017 the airline industry experienced a 12-year high in global passenger traffic growth (7.9 percent) according to the International Air Transport Association...
I received an e-mail from ICLP—an English company which has produced a survey indicating that airports can influence how long travelers remain in your airport and—this is the ...