ServiceElements International Inc. is pleased to announce the addition of Lisa Archambeau as vice president, facilitator and strategist. Lisa brings over thirty years of business aviation experience with her, including thirteen years with FlightSafety International, Inc. in several roles, most notably, program manager of FlightSafety’s Service Excellence Training Program. Lisa was previously a Facilitator for ServiceElements, and was most recently the Northeast U.S. and Canada business development manager for Universal Weather and Aviation, Inc. where she also conducted sales training programs. A graduate of Wesleyan University in Middletown, Connecticut, she is a Certified Flight Instructor and is fluent in Spanish.
“I am thrilled to be back with ServiceElements! As the business aviation leader in organizational and people development, ServiceElements’ mission to help clients strengthen their service culture, elevating their service level and overall value proposition, is a passion that I share,” Archambeau said. “Having witnessed the results of 20+ years of ‘core skills’ training in many individuals and organizations, I know that this training can be transformative!” Lisa will be tasked with business development, as well as instructional design and course facilitation.
“All of us at ServiceElements are very much excited to have Lisa joining our team” said Bob Hobbi – president, CEO and facilitator for ServiceElements. “ServiceElements is perfectly positioned to help and assist the industry with organizational and professional development needs. Lisa Archambeau’s addition greatly elevates our reach and capabilities. We are very grateful.”
