Airlines Set for Rough Day on Capitol Hill

May 2, 2017

Rep. Bill Shuster (R-Pa.) has a warning for airlines ahead of Tuesday’s hearing on the industry: Step up your customer service policies or else.

United Airlines and other air carriers will head to Capitol Hill Tuesday for a high-profile hearing, where lawmakers are expected to grill the airlines about their overbooking and bumping policies.

“At the end of the day, if they don’t do things that we deem appropriate, Congress will act,” Shuster, chairman of the House Transportation and Infrastructure Committee, said in a sit-down interview with The Hill.

Read more: http://thehill.com/policy/transportation/331471-airlines-set-for-rough-day-on-capitol-hill