For the sixth consecutive year and the eighth time in the nine years the survey has taken place, Fairmont Vancouver Airport was awarded Best Airport Hotel in North America at the 2019 Skytrax World Airport Awards held March 27, 2019 in London, England.
The World Airport Awards are the most prestigious accolades for the airport industry and based on over 13 million questionnaires completed across 100 nationalities of airline passengers at 550 airports over a six-month period. The Airport Hotel Awards rate overall hotel experience, access from the airport to hotel, friendliness of hotel staff, cleanliness, in-room amenities, fitness and spa facilities, quality of food and restaurant service, and value for money.
“We are thrilled to be recognized by this prestigious honor,” said Patrick Gosselin, general manager of Fairmont Vancouver Airport. “We celebrate our 20 anniversary this year and it’s a tribute to our colleagues who constantly strive to provide a welcoming and personalized experience for guests who stay with us.”
From the time it opened, the 386-room hotel has re-defined airport accommodation. Just 90 steps to the US Departures Level, guestrooms are triple soundproofed with floor-to-ceiling views of the airport runways, ocean and mountains. In spring of 2018, a re-designed Fairmont Gold floor was unveiled. With only 37 guestrooms, it provides the most discerning guests with a boutique hotel experience with private check-in, exclusive lounge, concierge, and luxurious accommodation with spotting scopes for plane watching.
The hotel offers day use rooms, round the clock room service, airline check-in kiosk and a pop-up coffee bar - REFUEL, that opens daily at 6:00 am. Other innovations include the introduction of Wellness Rooms with yoga mats, personal diffusers and essential oils, Families Take Flight for travelling with children, Fit on the Fly with day pass rates and Reebok workout gear for the full service gym and pool, and Airport Chauffeur service on a 6-passenger golf cart that shuttles guests from the hotel to airline check-ins.
Runway vistas along with award-winning Pacific Northwest cuisine are featured in Globe@YVR restaurant and Jetside Bar, and the hotel also boasts a full service day spa with specialty jet lag recovery treatments, health club with indoor mechanized lap pool; and state-of-the-art meeting facilities with over 8,800 square feet of space.
