About Collinson


Cutlers Exchange, 123 Houndsditch

More Info on Collinson

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Collinson Group is a brand loyalty marketing firm. 

Products and Press Releases

Concessionaire & Retail

Collinson Increases Airport Lounges and Travel Experiences in Asia Pacific to Cater To Strong Travel Growth

Aug. 29, 2023
Collinson sees 44% increase in airport lounge visits across Asia Pacific from January to July 2023 and a 32% increase when July 2023 figures are compared to pre-pandemic times...

Priority Pass and LoungeKey Welcome the Return of Plaza Premium Lounges as Collinson and Plaza Premium Group Reach New Global Agreement

June 6, 2023
The renewed partnership between Plaza Premium Group (PPG) and Collinson, will expand both lounge membership networks’ global footprint across key travel markets within North America...

Survey Reveals Which Services Travelers Are Willing to Pay for

Feb. 23, 2023
Collinson, operator of Priority Pass, conducted a quantitative study to understand spending trends at airports. The survey gathered insights from 600 travelers from six airports...
Concessionaire & Retail

Priority Pass Adds 36 New U.S. Lounges and Experiences In 2021

Feb. 2, 2022
Priority Pass adds a total of 183 new premium lounges and experiences worldwide.
Concessionaire & Retail

Collinson Continues U.S. Growth Through Further Investment in Airport Infrastructure

May 16, 2019
Collinson, a global leader in customer benefits and loyalty, today announces a significant investment in the U.S. market, with the opening of seven new lounges across the U.S....

Priority Pass Introduces 800+ Offers for Its Members

Dec. 12, 2018
Priority Pass has introduced offers which gives Members access to discounts at airports across the world through its app and website. In addition to accessing world-renowned lounges...

Only 38% of Customers Feel Rewarded for Their Loyalty to Travel Providers

Dec. 6, 2018
Online research released Dec. 6, by Collinson, a global leader in customer benefits and loyalty, has found that just 38 percent of US adults that travel feel rewarded for their...

Collinson Invests in Airport Digital-Commerce Platform Grab

Sept. 12, 2018
Collinson on Sept. 11, announced a significant investment in Grab, the airport e-commerce platform. Providing mobile order-ahead capabilities at airports across the UK and US,...

Priority Pass Expands Dining Options for Members with Addition of Bobby Van’s Steakhouse at JFK Airport

March 6, 2018
Priority Pass on March 6, announces an exclusive partnership with Bobby Van’s Steakhouse at New York’s JFK International airport. It is the first restaurant to be added to the...
Aviation Security

Collinson Group Partners with LocusLabs to Bring New Contextually-Aware Mapping Technology to Priority Pass

Feb. 8, 2018
Collinson Group on Feb. 8, announces a partnership with indoor mapping and wayfinding specialist,LocusLabs. The relationship will enhance the lounge experience and airport services...

Articles & News

Phil Seward, Collinson

Is Travel Too Transactional? The Rise of Experience-Based Travel Rewards

June 10, 2019
Travel brands have had a long reputation for being highly transactional with their customers. From rewarding loyalty points that inspire repeat purchases, to an increasing focus...
Phil Seward digital 5b4f72e7c7343

Three Trends Currently Dominating the Travel Industry

May 25, 2018
Gone are the days when a hotel can merely be a place to stay or an airline just transport from point A to point B. To stay relevant, travel brands need to break out of their traditional...
Collinson Group
Phil Seward, Senior Vice President for the Americas, Collinson Group

How Airports Can Exceed Passenger Expectations During the Holiday Travel Season

Dec. 18, 2017
Air travel continues to grow significantly. Earlier this year, the International Air Transport Association (IATA) found summer air travel reached record highs with global demand...

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All content from Collinson

Phil Seward digital 5b4f72e7c7343

Nailing Travel Loyalty in the Basic Economy Age

Sept. 25, 2018
Travelers have more choice than ever before. For any given destination there is usually a handful of operators a customer can choose from, thanks to the rise of low-cost and ultra...
Dubai Airports
The lounge contains sleeping pods for passengers.

Airport Sleep Lounge 'Sleep ‘n Fly' Opens at DXB

June 1, 2017
Passengers flying through Terminal 3 at Dubai International (DXB) now have more options to get some rest with the launch of the sleep ‘n fly lounge, offering a total of 27 pods...

Plaza Premium Lounge at London Heathrow Wins the Priority Pass 2016 Global Airport Lounge of the Year Award

Dec. 12, 2016
Plaza Premium Lounge at London Heathrow, Terminal 2, has been awarded the Priority Pass Global Airport Lounge of the Year Award. Now in its twelfth year, the awards are based ...