Human Factors

Delta Updates MSP Ground Control Center

MSP is the airline's second largest hub with more than 30 million passengers passing through the airport each year. Most are there to fly Delta, MSP's largest carrier that on peak days operates more...
MSP is the airline's second largest hub with more than 30 million passengers passing through the airport each year. Most are there to fly Delta, MSP's largest carrier that on peak days operates more than 400 departures to 120 nonstop destinations.
The staff of the airline's ground control center oversees every aspect of Delta's daily ground operations at MSP, coordinating communications with pilots, baggage handlers and gate agents as well as...
The staff of the airline's ground control center oversees every aspect of Delta's daily ground operations at MSP, coordinating communications with pilots, baggage handlers and gate agents as well as the caterers, cleaners and maintenance personnel that service the planes on the tarmac.

Delta Air Lines recently finished a multi-million dollar face lift for its aging ground control center at the Minneapolis-St. Paul International Airport. MSP is the airline’s second largest hub with more than 30 million passengers passing through the airport each year. Most are there to fly Delta, MSP’s largest carrier that on peak days operates more than 400 departures to 120 nonstop destinations. BEHIND THE SCENES What all those passengers don’t get to see as they travel...
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Delta Updates MSP Ground Control Center

Airline completes a $3.5 million renovation to ensure ramp operations run smoothly.

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Delta Updates MSP Ground Control Center

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