After Hurricane Maria: Lufthansa Technik Puerto Rico Re-starts Operations

Oct. 18, 2017
Lufthansa Technik Puerto Rico (LTPR) redelivered their one hundredth heavy maintenance check for Spirit airlines, the launch customer for the facility.

Three weeks after Hurricane Maria had heavily devastated the island 
of Puerto Rico, Lufthansa Technik Puerto Rico (LTPR) redelivered 
their one hundredth heavy maintenance check for Spirit airlines, the 
launch customer for the facility.

"Thankfully all of our employees have been accounted for and while 
many have suffered from the consequences of hurricane Maria, all of 
them are safe and well", said Pat Foley, CEO of LTPR. "This was the 
most important news for us. In addition, our hangar infrastructure 
while having some damage it was not damaged heavily. However as with 
the rest of the island we suffered from tremendous problems with 
electricity, water supply, IT and general communications."

"In the past weeks many players helped us in our efforts to recover 
our operations in view of the ongoing desperate situation here in 
Puerto Rico. We would like to thank them all. Especially I would like
to thank our customers Spirit, Jet Blue and also our colleagues from 
the whole Lufthansa group. Their support has been unique and without 
their relief flights the situation would have been become even worse 
for many people here who already had lost everything due to hurricane
Maria."

He added: "Despite the situation we have found ourselves in, it was 
the strong will of all employees to rise again and to come back to 
work as soon as possible. The motivation of the whole team has been 
extraordinary. And once again, I would like to thank our customers, 
on this occasion, for their unbroken trust and the time they have 
given us for our comeback despite their operational needs."
 
Kirk Thornburg, Vice President Technical Operations Spirit Airlines 
also commented; "It has been remarkable to see how quick LTPR has 
been able to become operational again under these circumstances. Our 
maintenance team salutes all at Lufthansa Technik Puerto Rico in this
achievement. We are delighted to receive our 100th maintenance check 
back safely once again from Puerto Rico."

After the hurricane left Puerto Rico the first focus for the LTPR 
management team was to contact it's with employees, their families 
and customers which lasted several days due to the destroyed 
infrastructure on the island. In parallel they started to organize 
emergency support with Lufthansa Technik colleagues in the US and 
Europe. A special situation management team was established in the 
Lufthansa Technik Headquarters in Hamburg / Germany and some 
specialist support was sent to Puerto Rico with one of the first 
flights after the re-opening of Puerto Rico's airports. They were 
accompanied by IT-, other technical and logistics experts and 
urgently needed technical equipment such as satellite communication 
systems.

With the support of local and US-authorities, a variety of help 
organizations and especially the transport capacities of Spirit, Jet 
Blue and a Lufthansa Cargo aircraft, Lufthansa Technik was able to 
organize relief flights to Aguadilla airport within the first few 
days. More than 120 tons of food, water, toiletries generators and 
other emergency and basic equipment for employees and local 
communities have been delivered to Puerto Rico so far.

One of LTPR's maintenance lines is currently used as a "humanitarian 
bay", where LTPR has facilitated the delivery of the different goods 
and supplies to the local communities through their municipalities.

Lufthansa Technik Puerto Rico started its operation in July 2015 and 
has currently a workforce of 320 employees. In total, 128 maintenance
events have been executed at LTPR so far. It is planned to further 
grow its workforce in 2017, therefore the company is still running a 
comprehensive training and recruitment program, together with local 
partners. The facility in Aguadilla extends over a total area of 
215,000 square feet. 

Lufthansa Technik:
With some 35 subsidiaries and affiliates, the Lufthansa Technik Group
is one of the leading providers of technical aircraft services in the
world. Certified internationally as maintenance, production and 
design organization, the company has a workforce of more than 25,000 
employees. Lufthansa Technik's portfolio covers the entire range of 
services for commercial and VIP/special mission aircraft, engines, 
components and landing gear in the areas of digital fleet support, 
maintenance, repair, overhaul, modification, completion and 
conversion as well as the manufacture of innovative cabin products.