JFK Airport's Terminal 4 Enhances Airline Operations

July 24, 2017

JFKIAT LLC. recently announced it has entered into an agreement with dnata, one of the world’s largest air-services organizations, to provide ground handling services at the terminal.

Beginning Aug. 1, dnata will coordinate ground handling services for a number of airlines at Terminal 4, including Etihad Airways, Volaris and Air Serbia, with combined annual turnarounds of more than 2,000 flights. To support this growth, dnata will invest $3 million for infrastructure and resources, creating more than 100 new jobs.

“This new license for dnata is the result of our consistent track record for delivering the highest quality to our customers. Our commitment to safety, meticulous on-time departure and service excellence, globally, in the USA, and in particular at the terminals we already operate in within JFK, were all contributing factors to receiving this permit,” says David Barker, CEO dnata USA. “We now have the opportunity to offer our award-winning ground handling services to all customers already operating at Terminal 4 and to further strengthen existing global relationships with our customers in this location”, he added.

“Terminal 4 is continuously enhancing its operations in order to improve passenger satisfaction,” said Gert-Jan de Graaff, president and CEO of JFKIAT, LLC. “With more than 21 million passengers each year, we are confident that this new partnership with dnata will further excellent services for our airline customers and a superior passenger experience for our travelers.”