Thales was ranked second best supplier by customers in their yearly Airbus Supplier Support Rating 2015 amongst more than 40 suppliers. The company scored 1st supplier in Europe and 1st in North America thus consolidating its position as a benchmark supplier particularly for Technical Support, Spare Delivery Performance and Overall Improvement.
Airbus’ annual systems suppliers rating rates major Supplier Furnished Equipment (SFE) system suppliers, seeking feedback from airline operators in 5 main areas: Supply Chain, Quality, Commercial, Technical, Product Support.
Thales received an award today from Airbus at the Farnborough Airshow in recognition of this excellent performance.
“Thales superb results acknowledge our long-standing commitment to deliver quality services to airlines and OEMs and the efficiency and reliability of our avionics customer support organisation.
Thales has constantly been part of the Top 10 Airbus suppliers over the past 10 years, improving year-on-year to reach Top 2 and we will continue to sustain our efforts to satisfy our customers.” says Daniel Malka VP Avionics Services Worldwide Thales.
