LINCOLN, NEB. — We buy parts and avionics. We also consign what we don’t buy. But consigning isn’t an afterthought, it’s a process Duncan Aviation Parts Sales has perfected. And it’s a service that is celebrating 30 years at Duncan Aviation.
In 1985, our parts team became a master Piper parts distributor for seven discontinued Piper models. That contract snowballed into the consignment program Duncan Aviation currently boasts, serving customers every hour of every day.
“Our relationship with Piper really helped jumpstart the consignment program. We grew in team members and square footage, seemingly overnight,” explains Accredited Personal Property Appraiser Bob Tooker.
Duncan Aviation Parts Sales moved from its cramped building to a new location just a stone’s throw away. Their goal was simple: take care of storing, as well as selling parts and components for customers so they don’t have to.
“Instead of an operator storing, cataloging, advertising, selling, invoicing, collecting payment, packaging and shipping parts on their own, we take care of it all for them,” says Parts Expert Susan Masek.
As the team celebrates 30 years, they credit success to their ability to convert surplus parts to cash with minimal work on the operators’ part.
Typically, customers ship their excess parts inventory to Duncan Aviation where the consigned part is evaluated it, priced it, warehoused and even insured, just in case the unexpected happens.
Duncan Aviation then utilizes its expert marketing services for the consignment parts—adding the parts to numerous parts listing services and contacting potential buyers from the company’s pool of Fixed-Base Operators, flight departments and other service providers and operators. The company also has 13 regional managers strategically placed across the world, promoting its products and services.
“We’re available around the clock,” says Susan. “We don’t leave a customer hanging, regardless of time zone, holiday or time of night, so that gives us—and consequently our consigners—a competitive edge.”
The program is mutually beneficial to Duncan Aviation because, simply put, having a part on-site means a better opportunity for a sale.
“Because we have so many resources and options in-house at Duncan Aviation, we try to determine the best option for our customers who call us time after time, year after year,” says Susan. “We can inspect parts, repair and overhaul components, recertify them and then sell them.”
Physical access allows for easier coordination of door-to-door or overnight delivery services, which are often used by Duncan Aviation’s global customers.
“Duncan Aviation has a dedicated parts sales team, available 24 hours a day, seven days a week to helps sell our consigned parts to customers over the phone, through email, by fax and via website live chat,” says Parts Sales Team Leader Shirley Crouch.
If you think consignment is an option for your surplus parts, start a conversation with Bob Tooker at +1 402.479.4205 or Susan Masek at +1 402.479.1644.
About Duncan Aviation
Duncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit systems, full paint and interior services and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 at +1 402.475.4125 who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Lincoln, Neb., and Battle Creek, Mich. Additional locations include Provo, Utah, and 27 other facilities strategically located throughout the United States to provide customers with local support and the quickest response to avionics, engine and airframe Aircraft On Ground (AOG) situations.
For more information about any of Duncan Aviation’s services, call +1 402.475.2611 or visit www.DuncanAviation.aero.
