Edinburgh, April 8, 2015 – HMSHost International, the world’s leading provider of food and beverage services to travellers at over 100 airport locations worldwide has announced a deal with QikServe, which provides technology to the hospitality industry allowing customers to order and pay directly by mobile phone.
QikServes’ so-called ‘Waiter in your Pocket’ app has begun rollout at Amsterdam Airport Schiphol following a successful pilot scheme at the end of 2014. In partnership with HMSHost, QikServe is extending its initial ‘at table’ service to inclu de ‘order ahead’ functionality and ultimately a comprehensive customer engagement and loyalty scheme. At an airport like Schiphol this means that passengers will be able to order ahead while going through security, en route to their gates or when disembarking flights.
The news of a significant contract win for QikServe comes as CEO Ronnie Forbes and team have just launched version 4.5, a version that adds operator-branded ‘order ahead’ for takeaway or col-lection to its existing ‘at table’ technology. The QikServe app integrates with Oracle Hospitality’s point of sale (POS) system, meaning that orders appear on the till as if entered by a waiter.
CEO and co-founder Ronnie Forbes said: “The HMSHost deal is a potentially transformational one for QikServe, adding to our international expansion and demonstrates the potential for our product to scale. We look forward to working with the HMSHost team to help drive customer engagement and loyalty through mobile devices.”
Dennis Hoogreef, Senior Director IT and Facilities, HMSHost International, said; “At HMSHost, we believe in creating an innovative environment with integrated solutions for our customers. Along these lines we are seeing future demand for self-ordering options and loyalty and rewards through mobile devices and we are impressed with the speed that QikServe can deliver on this technology.”
QikServe’s mobile ordering app is fully integrated with all of Oracle Hospitality’s POS systems Oracle Hospitality, formerly MICROS, is a leading provider of information technology solutions for the hospitality and retail industries.
Link to a short video about the QikServe app: https://vimeo.com/122625747
