Miami International Airport To Roll Out 44 Additional SITA Kiosks

April 7, 2015
Automated passport control kiosks to help speed up customs and immigration process

ATLANTA – 7 April 2015 – Miami International Airport continues to introduce technology to improve the passenger experience with the announcement today that the airport has contracted for an additional 44 self-service passport control kiosks. The automated passport control (APC) kiosks will be supplied by SITA, the global provider of border management solutions and air transport IT. Miami International will soon be using a total of 80 APC kiosks to help accelerate the customs and immigration process. 

Miami International Airport (MIA) is a major hub for international traffic – around 50% of its passengers are travelling internationally – and it was one of the first to work with U.S. Customs and Border Protection (CBP) to automate the arrival process. SITA provided the first APC kiosks to the airport back in 2013; they use sophisticated biometric technology to quickly match passengers’ passports with face and fingerprint data, helping to reduce wait times. Following the great success of wait times being reduced by as much as 40 percent for U.S. citizens, the airport is now investing further.

Emilio T. González, Director, Miami International Airport, said: “This investment in more than 40 additional kiosks for MIA demonstrates our commitment to providing the best possible arrival for our international travelers. It is one of several investments we are making to improve the overall passenger experience.

“The APC kiosks are a great example of how our work with SITA has allowed us to investigate innovative and smart technology and roll it out quickly when we see the benefits. We determined that SITA's solution out-paced the competition with its design, functionality, ease of maintenance, durability and commitment to security by using the industry's most advanced biometric technology.”

The new kiosks have been approved by CBP for accurate data collection and verification of passenger facial and fingerprint biometrics against passengers’ passports. They can be used to process any passenger from the USA, Canada or any of the 38 visa waiver countries, including U.S. lawful   permanent residents or “green card holders.”

Paul Houghton, SITA President, Americas, said: “The use of SITA’s APC kiosks at MIA has been a huge success, and the reduction in wait times has been significant. Our kiosks process passengers in less than two minutes, compared to longer waits for a CBP agent during peak travel periods.   As the global leader in integrated border solutions, SITA provides technology that benefits everyone. Passengers move quickly through the airport; airlines can de-plane passengers quickly for on-time turnarounds, while CBP agents maintain high security levels.”

SITA’s APC kiosks are already in use in MIA’s North and South terminals, and the additional units will be installed in the North, South and Central terminals.

SITA is a world leader in providing border control technology and has developed its border control solutions in close collaboration with border agency partners worldwide, as well as airlines, airports and industry groups. SITA's iBorders® portfolio provides the air transport community with a complete set of capabilities to transform border security and facilitate the travel experience through information, intelligence, optimized interactions with passengers and comprehensive insights to enhance every aspect of border operations.

Around 30 governments globally use SITA’s iBorders® systems and capabilities to keep their borders secure and transform their border security operations. Many international airports in the USA, including JFK New York, Los Angeles, Miami, Orlando, Philadelphia, San Francisco and Tampa, have biometric immigration kiosks provided by SITA.

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  • #Miami Intl #airport to roll out 44 more SITA #APC kiosks http://ow.ly/L8t3v
  • New tech @iflyMIA to improve the passenger experience #PAXEX http://ow.ly/L8t3v
  • More automated passport control kiosks to help speed up customs and immigration process @iflyMIA http://ow.ly/L8t3v #welcometomiami

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For further information (not for publication) contact:

SITA 

Brenda Flinter

Media Relations Manager

Mobile: +353 87 750 6229

Email: [email protected]

 

 

Miami International Airport

Greg Chin

Communications Director

Tel: 305-869-3809 (office)

Email: [email protected]

Trevelino/Keller

Carrie Crabill

Account Director

Tel: 404-214-0722 x102

Email: [email protected]

 

 

 

Notes to Editors:

About SITA

SITA is the world's leading specialist in air transport communications and IT solutions. Owned by the industry, SITA delivers solutions to airlines, airports, GDSs and governments over the world’s most extensive communications network. Its portfolio covers every aspect of the industry from managed global communications, to passenger, baggage, flight and aircraft operations, border management and air-to-ground communications. With a presence at more than 400 airports around the world, SITA provides a unique service to its 450 air transport industry members and 2,800 customers in more than 200 countries. In 2013, SITA had consolidated revenues of US$1.63 billion.

SITA’s subsidiaries and joint ventures include SITA OnAir, CHAMP Cargosystems and Aviareto. For further information please go to www.sita.aero.

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