SAVANNAH, Ga., June 10, 2014 — Gulfstream Aerospace Corp. today announced it will relocate its maintenance operations at Bertram Luiz Leupolz Airport in Sorocaba, Brazil, to a more centrally located, larger and more modern hangar at the same airport.
The new 34,768-square-foot/3,230-square-meter facility is expected to be fully operational by mid-July. The new hangar’s features include:
• a 1,077-sq-f/100-sq-m bonded parts warehouse
• seven customer offices
• a conference room
• secure parking underneath the hangar
“We can better support the demands of our growing fleet in South America with our new Gulfstream Brazil facility,” said Mark Burns, president, Gulfstream Product Support. “It is in a preferable location at the Sorocaba airport, which will make it more accessible to customers. It is also substantially bigger than our previous building, which will allow us to serve more operators, and has more amenities for employees and customers.”
Gulfstream will also support operators attending the upcoming FIFA World Cup in Brazil. Services will include a dedicated G150 aircraft that will be based in Sorocaba and Ribeirão Preto for the month-long tournament (June 12 to July 13). The aircraft will deliver flight-essential parts and technicians to customers in Brazil whose aircraft are under warranty.
“The World Cup is one of the biggest international sporting events, making Brazil a popular business and vacation destination for many of our operators,” Burns said. “With the sporting competition spread across 12 sites, we anticipate there will be a greater need for our services and support than at other major events. We want our customers to know that our goal is to ensure their travel experience in and out of Brazil is a smooth one.”
The Gulfstream Product Support team positioned at Gulfstream Brazil for the event will include two pilots, one Flight Operations technician and 12-13 airframe and powerplant and avionics technicians. Also, three field service representatives (FSRs) who speak Portuguese and/or Spanish will be based in São Paulo, Recife and Salvador. FSRs typically interface with customers and provide technical troubleshooting.
The dedicated G150 will fly out of Sorocaba and Leite Lopes Airport in Ribeirão Preto. Gulfstream Product Support personnel in Brazil will have access to parts and materials stored at Gulfstream Brazil in Sorocaba. In addition to that inventory, Gulfstream operators will have priority access to more than $1.4 billion in spares located throughout the company’s product support network.
The tournament, which is expected to draw more than 500,000 visitors to Brazil, will be played in the following cities: Belo Horizonte, Brasilia, Cuiaba, Curitiba, Fortaleza, Manaus, Natal, Porto Alegre, Recife, Rio de Janeiro, Salvador and São Paulo. Gulfstream operators who need assistance should call the company’s customer contact center at +1 912 965 4178.
Gulfstream has provided on-site service and support for several large events, including recent World Economic Forums, Olympic Games, Super Bowls, the 2010 FIFA World Cup in South Africa and the inauguration of U.S. President Barack Obama in 2009.