Sorocaba, Brazil, March 27, 2014 – Embraer Executive Jets announced today the selection of Universal Aviation, the ground support division of Universal Weather and Aviation, Inc., to operate the Fixed Base Operation (FBO) of the Company’s new Service Center at Bertram Luiz Leupolz Airport (SOD) in Sorocaba, 50 miles west of São Paulo’s state capital. Universal Aviation will serve the Company’s current customers, as well as other business aviation operators flying into Sorocaba, with aircraft ground support and hangar services.
“We are pleased to announce that Universal Aviation will serve our customers in Sorocaba, and deliver the highest level of personalized service for which it is recognized,” said Edson Carlos Mallaco, Vice President, Customer Support and Services, Embraer Executive Jets. “To serve with excellence is one of Embraer’s key values, and the new Sorocaba Service Center demonstrates our commitment to our customers’ complete satisfaction.”
Embraer’s new facility in Sorocaba is a modern FBO structure, with exclusive customer conveniences, such as meeting rooms and lounges, for passengers and crew alike. The full service team will provide FBO services, hangaring and will also carry out inspections and repairs on Embraer Executive Jets’ aircraft, including interior refurbishment. All Universal Aviation ground support employees are trained under the company’s strict standards for service and safety.
“A perfect trip can be derailed by unforeseen events on the ground,” said Adolfo Aragon, Senior Vice President, Universal Aviation. “We’re prepared to support Embraer Executive Jets operators’ and other customers’ critical missions to Sorocaba with the same consistent service and standards they have come to expect at our over 40 locations around the world. All requests will be facilitated with the highest sense of urgency and we will use the full power of our global resources to deliver solutions that lead to the success of their missions.”
About Universal Weather and Aviation, Inc.
Universal Weather and Aviation, Inc. has 50+ years of experience in supporting business aviation and more than 2.5 million trip legs facilitated. Universal has the knowledge and expertise to accomplish our shared purpose: the success of your trip. Our comprehensive resources include customized trip support, convenience through the UVair Fuel Program, worldwide ground support, online flight planning, and data link, and more. Universal Aviation, the ground support division of Universal, has more than 40 locations in 19 countries, and is known for adherence to standards for consistent, professional, personalized services, and regional expertise. Multilingual staff members provide solutions including UVair® fuel, credit for approved customers, trip planning, and more through Universal. For more information, contact worldwide sales at +1 (800) 231-5600 ext. 3300 (North America) or +1 (713) 944-1622 ext. 3300 (Worldwide).
For more information, please visit www.EmbraerExecutiveJets.com