(Teterboro, New Jersey, October 4, 2013): Dassault Falcon Jet announced two appointments within its customer service organization. Geoff Chick has been appointed to the position of Vice President of Customer Service, where he will take on responsibility for overseeing the customer experience in the Western Hemisphere. Bob Sundin has been appointed President of Dassault Aircraft Services (DAS), the company-owned service center network.
Geoff Chick Named Vice President at Dassault Falcon Jet
“Geoff’s leadership over the past seven years has been very effective in helping to shape improvements within the Dassault Falcon customer service organization,” said John Rosanvallon, President and CEO of Dassault Falcon Jet. “His experiences, along with his intimate understanding of our customers’ needs, make him an effective replacement to Frank Youngkin, and will help us to continue our dedication to providing first-class customer support.” Chick replaces Frank Youngkin, who retired recently after serving with the company for more than 25 years.
In his new position, Chick will oversee all areas of customer service, including technical and engineering support, spares, customer service communications and business development programs. He will also oversee Dassault Falcon Jet’s Authorized Service Center Network, maintenance training and quality assurance programs. Prior to taking on this new position, Chick served as Senior Director, Customer Service.
Bob Sundin Takes Helm at Dassault Aircraft Services (DAS)
Bob Sundin has been appointed President of Dassault Aircraft Services (DAS), the company-owned service center network. Sundin served as the Senior Vice President and Chief Operating Officer at DAS for the past six years, where he’s overseen the successful expansion of the network, including new facilities in Sorocaba, Brazil and Reno, Nevada.
“Bob’s efforts to expand service offerings for our customers, including the addition of key new locations, have been very successful,” said Rosanvallon. “He’s demonstrated the ability to lead and to profitably grow the DAS organization in the years ahead.” Sundin has more than 30 years of experience in the aviation industry, covering maintenance, paint, modification and interior refurbishment.
Both Sundin and Chick will report to Carlos Brana, Senior Vice President, Teterboro Operations.
Dassault Aviation is a leading aerospace company with a presence in over 80 countries across five continents. It produces the Rafale fighter jet as well as the complete line of Falcon. The company employs a workforce of over 11,000 and has assembly and production plants in both France and the United States and service facilities around the globe. Since the rollout of the first Falcon 20 in 1963, over 2,250 Falcon jets have been delivered. The family of Falcon jets currently in production includes the tri-jets — the Falcon 900LX and the 7X — as well as the twin-engine 2000LX, 2000LXS and Falcon 2000S.
About Dassault Falcon Jet
Dassault Falcon Jet Corp., is a wholly owned U.S. subsidiary of Dassault Aviation, France. Dassault Falcon Jet markets and supports the Falcon family of business jets throughout North America, South America and the Pacific Rim countries of Asia, including the People’s Republic of China.