Qantas to Offer Pre-order Meal Option for More International Flights

Sept. 16, 2013
Qantas extends Select on Q-Eat to Premium Economy customers traveling on select international flights

September 12, 2013: Qantas extends Select on Q-Eat to Premium Economy customers traveling on select international flights.

Select on Q-Eat allows customers to pre-order their meal prior to flying, offering more options, including an additional dish available as an online exclusive on select routes. Customers can pre-order their choice of meal between seven days and 12 hours prior to departure via ‘Manage Your Booking’ at qantas.com.

Select on Q-Eat will be progressively rolled out to all international flights on which Premium Economy is offered.

·         From today (for flights departing September 16, 2013), Qantas will extend Select on Q-Eat to Premium Economy on all flights from Dallas to Australia.

·         From September 16 (for flights departing September 23), Qantas will extend Select on Q-Eat to Premium Economy on all flights from Los Angeles to Australia.

Qantas Executive Manager International Customer Experience Alison Webster said she was pleased to introduce Select on Q-Eat to customers traveling in Premium Economy.

“Our aim is to provide our customers with a personalized experience when they fly with us”, said Ms. Webster.

“The Select on Q-Eat offering in Business has been very well received since its introduction last year. Our customers tell us they enjoy the ability to confirm their meal choice prior to their flight, or to advise us in advance that their priority is to maximize their rest on board, and have their bed made up by our Cabin Crew directly after take off.”

Qantas continues to progressively roll out Select on Q-Eat for customers traveling in Business internationally. From today, for flights departing September 16, customers traveling in Business from Narita, Shanghai, Manila, Bangkok, Jakarta and Honolulu to Australia will be able to confirm their meal choice prior to flying.

Select on Q-Eat is now available in Business on the following flights:

·         Hong Kong to Australia

·         Singapore to Australia

·         Between Australia, London and Dubai

·         Los Angeles to Australia

·         Dallas to Brisbane

·         Narita to Sydney

·         Shanghai to Sydney

·         Manila to Sydney

·         Bangkok to Sydney

·         Jakarta to Sydney

·         Honolulu to Sydney

Select on Q-Eat will be extended to customers traveling internationally in Economy from late 2013.

Among its other in flight enhancements, Qantas has also announced the extension of the Neil Perry Rockpool Market Inspirations currently offered in its onshore First lounges to customers onboard in First, on flights departing Sydney.

Each Market Inspirations plate is inspired by seasonal produce and changes every four to six weeks in flight.  The plate is available in addition to the onboard menu and will be matched with one of Qantas’ premium Australian wines.

The first plate is a blood orange and asparagus salad with king prawns dressed with a simple classic blood orange vinaigrette. To mark the launch of Market Inspirations in flight, the plate will be paired with the limited edition 2004 Taittinger Comtes de Champagne Rose.

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About Qantas Airways

Qantas is the only airline offering A380 service from the U.S. on select non-stop flights from Los Angeles to Sydney and to Melbourne. The Qantas A380 features aircraft interiors designed by internationally renowned industrial designer and Qantas Creative Director Marc Newson. Qantas has also introduced refurbished interiors on selected Boeing 747-400 aircraft (B747) offering more customers a premium flying experience, including state-of-the-art Airbus A380-style seats and in-flight entertainment units. Providing 37 flights per week from the U.S., Qantas offers 34 nonstop flights from Los Angeles (to Sydney, Melbourne and Brisbane), daily flights from Dallas/Fort Worth to Brisbane/Sydney, daily services from JFK via Los Angeles and three services per week from Honolulu to Sydney.