Signature Flight Support Corporation announced at EBACE today that it has launched its customer portal – My Signature - to provide its customers with 24 hour access to their personalized Signature service profile.
My Signature allows individuals to create and update their unique Signature customer profile including service preferences, adding aircraft and engine information and view fuel purchases receipts as well as have the ability to reprint them. Customers can also check their current fuel pricing where applicable. The registration process is simple and user-friendly. Customers will have private access to book Signature preferred hotel rates in Signature cities and special discounted rates in non-Signature cities around the world with Signature’s Hotel Booking Program, powered by Global Crew Logistics’ proprietary hotel booking technology – HotelTrak™.
Signature and Global Crew Logistics first partnered in 2009 to customize HotelTrak™ for use by Signature’s global FBO network. This partnership has allowed Signature to become expert at contracting preferred hotels and rates for its customers and to deliver a full service travel experience that’s professional, user friendly and aviation industry centric. Building on this strategic partnership, Signature and Global Crew Logistics have added private customer access to Signature’s custom HotelTrakTM via Signature’s My Signature customer portal.
“Adding the ability for customers to have private access to Signature’s custom HotelTrak™ via My Signature allows us to offer an enhanced service to our customers by saving them time in the hotel booking process and offering them discounted rates we have negotiated on their behalf,” said Maria Sastre, President and Chief Operating Officer for Signature Flight Support. “My Signature and HotelTrakTM are two examples of Signature’s dedication to innovation and to providing world-class service to our global customers. Additionally, with personalized customer profiles, we are better able to deliver high touch service to our customers around the world.”
To enroll in My Signature, customers, schedulers, dispatchers, flight crew and flight department managers can visit: www.signatureflight.com and click on the My Signature link.
Global Crew Logistics (GCL), a division of Corporate Travel Consultants II LLC, is the world’s leading travel management company specializing in providing customized cost-effective travel solutions to support the unique needs of the aviation sector. A privately held company for more than 25 years, Global Crew Logistics is headquartered in Miami Beach, Florida, with offices and 24/7 reservation call centers in Lisbon, Portugal and Montevideo, Uruguay. Global Crew Logistics is a licensed Sabre agency and Hogg Robinson Group NA (HRG) affiliate with 2009 sales of more than $250 million and more than 100 accounts, which include many of the world’s leading private, fractional ownership, charter, cargo, and commercial aviation companies, jet management companies and fixed based operators. http://www.globalcrewlogistics.com
Signature Flight Support Corporation, a BBA Aviation plc company, is the world’s largest fixed-base operation (FBO) and distribution network for business aviation services. Signature services include fueling, hangar and office rentals, ground handling, maintenance and a wide range of crew and passenger amenities at strategic domestic and international locations. Headquartered in Orlando, Florida, Signature currently operates at more than 100 locations in the United States, Europe, South America, Africa and Asia. For more information, please visit: www.signatureflight.com or on Facebook at www.facebook.com/signatureflightsupport. Follow Signature Flight Support on Twitter: SignatureFBO.
BBA Aviation plc is a leading global aviation services and aftermarket support provider. BBA Aviation’s Flight Support businesses (Signature Flight Support and ASIG) provide specialist on-airport support services, including refuelling and ground handling, to the owners and operators of private, business, military and commercial aircraft. BBA Aviation’s Aftermarket Services businesses (Dallas Airmotive, Premier Turbines, H+S Aviation, International Turbine Service, W. H. Barrett Turbine Engine Company, International Governor Services, Ontic and APPH) are focused on the repair and overhaul of gas turbine engines and the manufacture and service of aerospace components, sub-systems and systems. BBA Aviation group companies operate from more than 220 individual locations on five continents. For more information, please visit www.bbaaviation.com.
