LINCOLN, NEB. — Duncan Aviation addresses the common questions and concerns customers ask regarding Challenger and Global Express landing gear work in its new field guide, “Caring for an Aircraft’s Legs: Explaining Bombardier Challenger and Global Express Landing Gear Restoration Uncertainties.”
“We are constantly asked about time tables, pricing, what to expect, what the customer needs to provide and how we determine whether to repair or replace a part or the entire gear. To help customers better understand the process, we put this guide together to help address some of those concerns,” said Karl Detweiler, Business Development & Marketing Manager at Duncan Aviation’s Lincoln, Neb., facility.
“Any shop that has received an OEM Maintenance Manual or Component Overhaul Manual and follows FAA standards is free to advertise that it can inspect and overhaul aircraft landing gear, but there are many additional service and capability requirements related to landing gear maintenance that can cut expenses and downtime that can’t be found at every aircraft landing gear shop,” Detweiler said.
To control costs, Duncan Aviation takes several extra steps that help reduce costs. For select inspections and restorations, team members ask customers to leave the harness and brake pipes on the gear when removing it from the aircraft. By leaving the gear intact, this will save customers approximately 35 labor hours when removing and installing the gear. Duncan Aviation has established some special pricing programs that help provide assurance to customers through pricing controls. These are a sampling of the above-and-beyond landing gear examples addressed in the field guide.
“There really is a wide range of landing gear services available, and we want our customers to know exactly what they get when they choose Duncan Aviation for their restoration,” Detweiler said.
The field guide is available for download at: www.duncanaviation.aero/fieldguides/landinggear/index.php
To learn more about Duncan Aviation, visit www.DuncanAviation.aero or stop by Duncan Aviation at stand #327 at EBACE 2013 held May 21-23 in Geneva, Switzerland.
About Duncan Aviation
Duncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit systems, full paint and interior services and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 at +1 402.475.4125 who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory/propeller repairs and overhauls. Complete service facilities are located in Lincoln, Neb., and Battle Creek, Mich. Additional locations include Provo, Utah, and 27 other facilities strategically located throughout the United States to provide customers with local support and the quickest response to avionics, engine and airframe Aircraft On Ground (AOG) situations.
For more information about any of Duncan Aviation’s services, contact us at +1 402.475.2611 or 800.228.4277. Or visit us on the web at www.DuncanAviation.aero.