Annapolis, Maryland, February 19, 2013 — ARINC today announced that long-time customer Munich (MUC) Airport will continue to use ARINC’s CUPPS solution at MUC Terminal 2 (T2).
The ARINC-Munich relationship began in 2003 and was previously extended in 2009. Under the agreement, ARINC will continue to provide and maintain its fully-customizable vMUSETM platform for Common Use Passenger Processing Systems (CUPPS).
ARINC recently completed a seamless upgrade to vMUSE 3.2 at MUC, providing a fully CUPPS-compatible environment for the airlines. Earlier this year MUC installed automated quick boarding gates and secured ARINC to provide support for the current contract life time. As part of the agreement with MUC, ARINC provides premium on-site service. A migration to a centralized state-of-the-art firewall solution will follow in Q01/2013.
Mr. Marco Butz, Manager Technology and Infrastructure at Munich airport said: “We are impressed with the ARINC vMUSE platform and the support we have received over our long partnership. The ARINC team has regularly exceeded our agreed upon benchmarks and SLAs.”
"We are delighted to continue working with one of our long-standing and valued customers, as we believe it reflects both the quality of our service and commitment to the highest standards of performance,” said Tony Chapman ARINC Senior Director, Integrated Travel Solutions. “Munich Airport is focused on providing the best possible services for its customers, and ARINC’s technology helps make that achievable."
ARINC Incorporated, a portfolio company of The Carlyle Group, provides communications, engineering and integration solutions for commercial and government customers worldwide. Headquartered in Annapolis, Maryland with regional headquarters in London and Singapore, ARINC is ISO 9001:2008 and AS9100:2009 Rev C certified. For more information, visit the website at www.arinc.com.