TAC Air Ramps Up Field Support

Oct. 24, 2012
Growing FBO Chain Expands Positions to Enhance Safety and Customer Service

Dallas, TX - TAC Air, a division of Truman Arnold Companies, announces the addition of Bob Schick as Director of Safety and Risk Management, Tristiene Pickett as Director of Administrative Services and Joel Miller as Director of Properties. All three individuals are current associates of Truman Arnold Companies who will be taking on new positions within the company.

Schick has over twenty years of experience in various industries and has focused his efforts on safety and risk management.  During this time, he developed a proprietary safety management system (SMS) currently in use at TAC Air’s Salt Lake City and Provo FBOs as well as Keystone Aviation’s aircraft management, charter, and maintenance operations.

Tristiene Pickett previously served as Customer Service Supervisor at TAC Air’s Knoxville FBO for eight years, and has held a number of roles in commercial and private aviation for the last fifteen years.  Pickett will become a point of contact for all Customer Service Supervisors’ operations, procedures and policies.  She will also focus on customer service training and standards throughout all TAC Air operations.

Joel Miller of Truman Arnold Companies will be shifting focus to TAC Air as Director of Properties.  Miller has been with Truman Arnold Companies for the last nine and a half years, handling real estate development. 

Truman Arnold Companies President & CEO Greg Arnold states the addition of these positions demonstrates TAC Air’s commitment to customer service being built on a foundation of safety, adding “customer service extends beyond what you see at the front counter”. Arnold further explains the added field support is a move to position TAC Air to be ready to incorporate more locations into the network.

In May, 2012, Truman Arnold Companies expanded west of the Rockies by acquiring controlling interest of Keystone Aviation, LLC and rebranding the company’s Salt Lake City (KSLC) and Provo (KPVU) FBOs TAC Air. Charter, maintenance, management and sales & brokerage remain based at SLC operating under the Keystone Aviation brand.