LINCOLN, NEB — Duncan Aviation recently rolled out an off-site maintenance service that lets customers receive Duncan Aviation’s comprehensive airframe service, inspections and maintenance in their hangars, instead of at one of Duncan Aviation’s maintenance facilities.
“For years, Duncan Aviation has provided customers with rapid response access to technical road crews that can be easily and quickly dispatched around the world for unscheduled technical assistance,” says Chad Doehring, Airframe Services Manager for Duncan Aviation-Lincoln. “We have now expanded the capabilities and number of team members so we can provide customers with maintenance services at their preferred location rather than at one of our maintenance facilities. This saves the customer fuel and travel time, decreases their aircraft usage and makes maintenance-only events less disruptive to their overall schedule.”
To make this service as accessible as possible, Duncan Aviation has positioned team members at launch offices around the country; these offices are located near hub airports where they can quickly book flights and make connections. In addition, Duncan Aviation has several company aircraft at its disposal to help move people, tools and parts quickly to best meet customer needs.
“This is an extension of the comprehensive and responsive support that we have provided customers in the field for many years,” says D. Todd Duncan, Chairman of Duncan Aviation. “We have always used our company airplanes to move our technicians and tech reps to where they are needed to best support our customers. We have also used company aircraft to pick up and deliver parts when a customer is AOG. It is just an example of how our people have the desire to support customers as best they can, and how they are provided the resources to support them with creative and unusual solutions.”
Duncan Aviation provides factory authorized service for Bombardier Challengers (300 and 600 series), Bombardier Globals, Bombardier Learjets, Cessna Citations (500s/550s/560s/650s/680s), Dassault Falcons, Embraer Legacys and Embraer Phenom 100s and 300s. The company also services Raytheon Hawkers and Gulfstreams. Airframe maintenance includes all inspections, heavy structural repair and modifications.
For more information, please visit Duncan Aviation at booth #5580 at NBAA 2012 held Oct. 30-Nov. 1 in Orlando, Fla., or watch for announcements at www.DuncanAviation.aero/nbaa.
Duncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit systems, full paint, interior and modification services and pre-owned aircraft sales and acquisitions. Duncan Aviation also has aircraft components and parts solutions experts available 24/7/365 at 800.228.1836 or 402.475.4125 (international) who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory/propeller repairs and overhauls.
Complete service facilities are located in Lincoln, Nebraska, and Battle Creek, Michigan. Additional locations include a growing facility in Provo, Utah, more than 20 satellite avionics facilities and eight engine Rapid Response Team launch offices strategically located for worldwide support.
For more information about any of Duncan Aviation’s services, call 1.402.475.2611 or visit www.DuncanAviation.aero.
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