Showalter Flying Service also uses the WingPoints® Reward Card program from Phillips 66 Aviation to build loyalty among flight departments and pilots, explains Showalter. WingPoints are awarded for refueling at participating Phillips 66 Aviation dealers, and are redeemable immediately online for debit or gift cards.
Every year, Showalter Flying Service holds a Customer Appreciation Day, a celebration of general aviation with barbecue, flying contests and tours of the airport. Typically more than 150 people attend – giving the FBO a chance to personally connect with pilots, plane owners and their families.
“We believe that the people who choose to be our customers have blessed our business,” says Showalter. “We put our customers first. It’s not lip service. It’s just how we work. And it’s something we enjoy doing.”
For more information on Showalter Flying Service, visit www.showalter.com.
Kim Showalter heads up Showalter Flying Service based at the Orlando Executive Airport, site of the upcoming 2005 NBAA Convention's Static Display of aircraft. The event that was originally...