Low cost carrier Volaris, one of the fastest growing airlines in Mexico, and Lufthansa Technik have recently signed a 6-year component supply contract, completely effective from September 1st, 2012, for the carrier's fleet of currently 37 aircraft of the A320 family.
Within the framework of the TCS® contract, Lufthansa Technik's experts will take care of all aspects relating to daily component supplies for Volaris. The contract includes maintenance, repair and overhaul services for the components of the current 24 Airbus A319 and 13 A320 aircraft including further Airbus aircrafts to be delivered to the airline in the coming years. Spare components shall be supplied to the airline's customized home base in Mexico City. The repair and pooling of the components will be done at Lufthansa Technik facilities in Hamburg and Tulsa / Oklahoma.
A Lufthansa Technik representative coordinates the logistic services on site and will be assisted by the Lufthansa Technik Customer Support Group in Fort Lauderdale / Florida in addition to Lufthansa Technik's general 24/7 Aircraft-On-Ground helpdesk.
Part of the contract is also the integration of IT-services, which guarantees the airline a seamless data exchange between Lufthansa Technik's manage/m maintenance web suite and Volaris' own web-based maintenance management system.
"Lufthansa Technik convinced us, that even a large MRO (Maintenance, Repair and Overhaul) provider could customize its services to the individual needs of a growing carrier that continues building a high-frequency operation that requires the best reliability", said Enrique Beltranena, Chief Executive Officer of Volaris.
Wolfgang Weynell, Vice President Marketing & Sales of Lufthansa Technik commented: "I would like to thank Volaris for the trust they have placed in us. This contract signature is a large success for us in the growing but highly competitive Mexican market. As a strong partner we will offer an optimal component support to assist Volaris in its successfully expanding business."
Joerg Femerling, Sales Director Latin America & the Caribbean added:
"With this new contract, which is an important milestone for Lufthansa Technik, Volaris will fully benefit from our continuous effort to deliver the most competitive support packages and take advantage of our long experience in the components business."
VOLARIS operates the most modern fleet in Mexico, composed of thirty-seven Airbus A320 family aircraft averaging 4 years in service. The airline serves 72 routes connecting 27 cities in Mexico and 10 in the US, including Los Angeles, Oakland/San Francisco, San José, San Diego, Sacramento and Fresno in California; Las Vegas, Nevada; Chicago, Illinois; Orlando, Florida and Denver, Colorado. The carrier started operations in March 2006 and has over 2,300 Ambassadors - or employees.
With more than 30 subsidiaries and affiliated companies and more than 26,000 staff worldwide, the Lufthansa Technik Group is one of the world's leading independent providers of aircraft-related technical services. Lufthansa Technik's portfolio covers the entire service spectrum of maintenance, repair, overhaul, modification and conversion, engines and components for passenger aircraft.