WEST CHESTER, Ohio – 10 September 2012 — CFM International has continued to evolve its highly successful TRUEngine program by most recently creating a unique Content Assurance Guarantee (CAG) for subsequent buyers of qualified CFM56 engines.
The CAG was launched in response to customer requests for more assurance of asset valueupon the sale of a qualified CFM56 engine. With this guarantee, customers who purchase a qualified CFM56 engine are entitled to a 50 percent credit on replacement parts if, at the first shop visit after transfer of ownership, any parts or repairs found in the engine are not original CFM parts or CFM-authorized repairs.
“We have had great success with the TRUEngine program since we launched it and the CAG is a great example of how customers have worked with us to make the program even better,” said Jean-Paul Ebanga, president and CEO of CFM International. “This guarantee gives customers added peace of mind that, when they purchase a used CFM56 engine qualified for TRUEngine status, it will contain only original CFM parts and repairs. If it doesn’t, CFM will help them bring that asset up to TRUEngine standards.”
In addition to launching the CAG, CFM has also contracted with The Aircraft Group to validate submitted engine records as part of the TRUEngine qualification process. To qualify, a customer submits engine serial numbers, along with the required maintenance records to substantiate that the engine content, overhaul practices, and repairs are consistent with CFM recommendations for that engine model. The Aircraft Group will streamline the evaluation process and improve the reliability of information through its proprietary TAG Fleet Online software.
“We like the idea of bringing another expert into the qualification process,” said Ebanga. “Not only does it help us keep pace with demand, but it also brings another level of expertise to the process. The Aircraft Group is highly respected in the industry and brings more than 20 years of engine evaluation experience to the TRUEngine qualification process.”
The TRUEngine designation serves as a method for identifying engines with CFM-approved content and facilitates product support of the engine system. Moreover, industry stakeholders can use the knowledge of engine content to evaluate engine value and re-marketability.
The TRUEngine program has continued to achieve broad-based industry acceptance. Currently, more than 7,300 of the nearly 18,000 CFM56 engines in service have been qualified for the TRUEngine program with nearly 75 operators worldwide.