WILMINGTON, Del. (July 19, 2012) – Hawker Beechcraft Global Customer Support (GCS) today celebrated the grand opening of its newest factory-owned aircraft maintenance facility at New Castle County Airport (ILG) in Wilmington, Del.
Hawker Beechcraft Services (HBS) Wilmington will serve as the northeast regional service center, a full-service maintenance repair and overhaul facility offering airframe, engines, avionics and mobile service support for the company’s entire product line from single-engine Bonanza aircraft to the super-midsize Hawker 4000. The operation is expected to generate up to 100 new jobs during the next five years.
“HBS Wilmington will give our large installed base of operators in this region a convenient location for the world-class customer service and support they expect from the industry’s largest factory-owned service center network,” said Christi Tannahill, Hawker Beechcraft senior vice president, Global Customer Support. “With the help of the Delaware River and Bay Authority and Delaware Economic Development Office, HBS has transformed an existing training facility in Wilmington to meet the needs of our new northeast service center.”
“Hawker Beechcraft is ready to take off from Delaware, serving the company’s entire northeast region from this new facility,” said Alan Levin, director of the Delaware Economic Development Office. “The state was proud to invest in this operation, which has already put many skilled Delawareans back to work and more jobs are on the horizon.”
A highly-experienced and factory-trained team of maintenance professionals staff HBS Wilmington, which is approximately 60,000 square feet, including 40,000 square feet of hangar space, 8,500 square feet of back shop space and 10,000 square feet of office space. HBS tailored the Wilmington facility to feel like the customer’s home office while their aircraft is being serviced, with guest offices and workspace with full amenities such as computers, Wi-Fi access, printers and phones.
Headquartered in Wichita, Kan., Hawker Beechcraft Global Customer Support (GCS) is dedicated to improving the value of HBC aircraft by employing products and services to simplify aircraft ownership, reduce operating cost and increase re-sale value. GCS is comprised of four functional groups that include Support Plus (cost predictability/ warranty programs), Hawker Beechcraft Parts & Distribution (genuine factory parts), Hawker Beechcraft Services (factory-owned service centers) and Technical Support (Field Support Representatives, Hot Line specialists and Technical Publications administration).
Hawker Beechcraft Corporation is a world-leading manufacturer of business, special mission, light attack and trainer aircraft – designing, marketing and supporting aviation products and services for businesses, governments and individuals worldwide. The company’s headquarters and major facilities are located in Wichita, Kan., with operations in Little Rock, Ark.; Chester, England, U.K.; and Chihuahua, Mexico. The company leads the industry with a global network of more than 100 factory-owned and authorized service centers. For more information, visit www.hawkerbeechcraft.com.
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