Pratt & Whitney Canada's FAST Technology Delivers Automated Aircraft and Engine Trend Monitoring and Diagnostics

There are currently more than 49,000 engines in service on more than 28,000 aircraft operated by some 10,000 operators in 200 countries. The most extensive support network in the industry, which includes more than 30 company-owned and designated service facilities, supports this global fleet.

Customer service

P&WC has built the largest, most comprehensive customer service network in the industry around its 10,000 customers who operate in 200 countries. Through its Customer First Centres in Montreal and Singapore, P&WC is always just a call or click away, providing unparalleled technical support. The P&WC network has 30 owned or designated repair and overhaul facilities, nine parts distribution centres, 100 Field Support Representatives, 200 mobile repair teams who can be on site within 12 hours, 800 rental/exchange engines and 12 customer training facilities operated through FlightSafety International. P&WC offers comprehensive Pay per Hour maintenance programs for fleet operators and business aviation customers, with more than 7,000 engines currently enrolled. The repair and overhaul of components and accessories, and the sale of new, exchange and used serviceable parts are offered within the P&WC network. Advanced diagnostics are also offered, moving operators towards a totally planned operating environment. P&WC is a one-stop shop for all elements of an operator’s needs.

Based in Longueuil, Quebec (Canada), P&WC is a United Technologies Corp. company (NYSE:UTX). UTC is a diversified company providing high-technology products and services to the global aerospace and building industries.