Wynand Meyer, Vendor Relations Manager, Africa, Middle East & India, Jeppesen Trip Planning Services, presenting the award to Philippe Gerard, Director FBO, Jet Aviation Dubai.
Dubai / United Arab Emirates, March 13, 2012 – Jet Aviation Dubai was recently presented the Jeppesen Handler of the Year award in recognition of its outstanding customer service within the region of Africa, the Middle East and India.
The Jeppesen Handler of the Year award is voted on by Jeppesen trip planners located at offices worldwide on several criteria, including response time, problem solving skills, facility, safety and customer service. Upon a list of finalists being determined, select Jeppesen customers are then polled about each of the handlers under final consideration to elect their preferred handler.
“Jet Aviation Dubai was voted the handler of choice in the region,” said Wynand Meyer, vendor relations manager of flight support services in the region. “We wanted to present this award and certificate to Jet Aviation Dubai as a token of our appreciation for their hard work and efforts in providing exceptional service to our clients.”
Jet Aviation Dubai FBO Director Philippe Gerard said, “We strive to provide our customers the best possible service and this award is a generous acknowledgment of our having succeeded in fully meeting the service expectations of our discerning customers. I am honored to accept this award on behalf of my team.”
Jeppesen International Trip Planning Services has been providing essential aeronautical information solutions of the highest quality and safety levels to the global aviation community for over 75 years. Offering total operational flexibility and innovative market-leading packages, Jeppesen services cover the entire range of trip planning services, including ground handling setup arrangements; slot, hotel, catering and transportation reservations; notifications, permits and PPRs; customs, immigration and eAPIS assistance; Jeppesen flight planning, weather and NOTAMs. Jeppesen UK Middle East was established in 2006 and provides services directly to business aviation operators in the region from our offices in Dubai, UAE.
Jet Aviation Dubai’s maintenance and FBO location was established in May 2005 as a joint venture company with the AL Mulla Group. The facility has a total of 4,200 square meters (45,192 square feet) of hangar space, a workshop area of 1,000 square meters (10,760 square feet), and a two-storey FBO building with an area of 1,050 square meters (11,300 square feet). The facility holds EASA #145.0317 maintenance approval and is an FAA #U8JY426Y repair station. It also holds Bermuda DCA, Cayman CAA, Jordan CARC, Saudi Arabia PCA and UAE GCAA approvals. Jet Aviation Dubai is an authorized service center for maintenance and warranty support to Boeing BBJ, the Gulfstream GIV and GV series, the Dassault Falcon 900, 2000 and 7X series, the Hawker Beechcraft 800 series and Embraer Legacy aircraft, including L4 inspections.