Pratt & Whitney Canada Expands Global Support Network for Helicopter Operators by Offering New Capabilities at Long Beach, California, Facility

HELI-EXPO, DALLAS, TEXAS--(Marketwire - Feb. 12, 2012) - Pratt & Whitney Canada (P&WC) announced today at Helicopter Association International's HELI-EXPO 2012 that it has expanded the capabilities of its Service Centre in Long Beach, California, to...


HELI-EXPO, DALLAS, TEXAS--(Marketwire - Feb. 12, 2012) - Pratt & Whitney Canada (P&WC) announced today at Helicopter Association International's HELI-EXPO 2012 that it has expanded the capabilities of its Service Centre in Long Beach, California, to support its turboshaft family of engines. Pratt & Whitney Canada is a United Technologies Corp. company (NYSE:UTX).

"The West Coast of the United States is an important hub for the turboshaft sector," said Raffaele Virgili, Vice President, Customer Service, P&WC. "It is important for P&WC to be able to meet the aftermarket needs of our helicopter operators flying our engines in this region. Our priority is to ensure minimal down time for our operators and to put the global capabilities of our customer service operation at their disposal."

The Long Beach facility can now conduct component repairs and hot section inspections (HSI) for a variety of PW206 and PW207 turboshaft engines (PW206A/206E/207E, PW206A/206E, PW206B/206B2 and PW207C/D/D1/K). The facility also services CT and PT discs, performs segment grinding, and provides clutch inspections and HSIs for the PT6T engine.

Pratt & Whitney Canada's Long Beach facility was opened in August, 1985 and also provides maintenance and repair services for all P&WC engine models, including PT6A-series hot section and power section repairs, JT15D hot sections, PW500-series hot sections, PW100-series hot sections, and comprehensive line maintenance.

The PW200 family of engines is regarded as the industry's benchmark for the new generation of light-twin helicopters ranging from 500 shp to 800 shp. Helicopters powered by the PW200 family are employed in a number of applications and enjoy strong demand in emergency medical services, utility, law enforcement and general business. The PW200 is simple in its operation, with only three major rotating components and a modular design that enables easy maintenance.

P&WC has manufactured 3,400 PW200 engines in 12 models. They operate in 68 countries and have a combined 5 million hours of flight.

Come and see us at HELI-EXPO 2012, booth number 3317. Interested operators are invited to drop by P&WC's booth to speak with a customer service representative.

P&WC and the Helicopter Industry

Since the 1970s, P&WC has produced more than 12,000 engines for the helicopter market, accumulating more than 43 million flying hours. The company has certified 31 models for more than 25 applications and engines destined for the helicopter industry.

P&WC helicopter engine deliveries have more than tripled over the last decade, positioning the company as a leader in the market in both products and customer support.

About Pratt & Whitney Canada

Founded in 1928, and a global leader in aerospace, Pratt & Whitney Canada (P&WC) is shaping the future of business aviation with dependable, high-technology engines. Every second, a P&WC-powered aircraft takes off or lands somewhere in the world. P&WC's engines, with close to 600 million hours in the air, are the industry benchmark for innovative design, dispatch reliability, operating economics and easy maintenance. P&WC is firmly committed to ensuring that its products are designed, produced and operated while minimizing environmental impacts throughout their life cycle.

There are currently more than 49,000 engines in service on more than 28,000 aircraft operated by some 10,200 operators in 200 countries. The most extensive support network in the industry, which includes more than 30 company-owned and designated service facilities, supports this global fleet.

P&WC has been taking front-line services to the next level with its Customer First Centre (CFirst). CFirst brings together a multidisciplinary and multilingual support team to resolve issues so that customers can return to service quickly. CFirst handles more than 120,000 contacts every year.

Based in Longueuil, Quebec (Canada), P&WC is a United Technologies Corp. company (NYSE:UTX). UTC is a diversified company providing high-technology products and services to the global aerospace and building industries.

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