HELI-EXPO, DALLAS, TEXAS--(Marketwire - Feb. 12, 2012) - PT6Nation.com, Pratt & Whitney Canada's (P&WC's) award-winning social network microsite has come to Helicopter Association International's HELI-EXPO 2012 for the second consecutive year. A special PT6Nation kiosk is featured in the P&WC booth (# 3317) where attendees can take a tour of the microsite and sign up to become members. The microsite was launched in December 2010 to leverage evolving social business networks and give customers another means to share their thoughts with the company. Pratt & Whitney Canada is a United Technologies Corp. company (NYSE:UTX).
In February 2011, PT6Nation won first place for 'Best Use of Social Media" in the Flight Global "Webbie" Awards competition. According to the competition's judges, PT6Nation is the first such OEM-run social network, stepping outside the boundaries of the established networks such as Facebook and Twitter but harnessing their integration. Judges said that P&WC had developed a B2C tool to connect with its customer base in an open, digital medium. P&WC was also the Gold Winner at the Hermes Creative Awards and Platinum Winner at the MarCom Awards.
"We constantly strive to be close to our customers and to be attentive to their needs," said Raffaele Virgili, Vice President, Customer Service, P&WC. "PT6Nation complements our global customer service vision, which is predicated on delivering performance, speed and simplicity to our customers. Using this new tool, we can promote our vision of customer service, strengthen our customer focus and further cultivate our relationships around the world."
Fans of the iconic PT6 family of engines can meet at PT6Nation to share stories and keep up to date on developments. Since launching December 1, 2010, PT6Nation has:
56,000+ unique visitors to www.PT6Nation.com
1,375+ registered 'citizens' on the microsite
22,500+ Facebook fans
6,000+ Twitter followers
P&WC recently launched an advertising campaign for PT6Nation, which features four dynamic customers who are avid PT6 fans and who use the ads to recount their own personal experiences with, and devotion to, the engine.
The first PT6 engine model was launched 49 years ago as Canada's first small gas turbine engine and has continued to evolve with customer needs and through the application of innovative technology. Known around the world for its reliability and durability, the PT6 has captured more than 130 applications for helicopters and business, commuter, utility and trainer aircraft. With more than 46,000 engines delivered, and more than 350 million hours flown, the PT6 is the world's most popular engine in its class.
Using the legendary PT6 engine as its base, P&WC has built a dependable and highly flexible family of engines, designed to meet a variety of applications and power requirements. Innovation, dependability and sound operating economics are in the PT6's DNA.
Come and see us at HAI, booth number 3317. Interested operators are invited to drop by P&WC's booth to speak with a customer service representative.
About Pratt & Whitney Canada
Founded in 1928, and a global leader in aerospace, Pratt & Whitney Canada (P&WC) is shaping the future of business aviation with dependable, high-technology engines. Every second, a P&WC-powered aircraft takes off or lands somewhere in the world. P&WC's engines, with close to 600 million hours in the air, are the industry benchmark for innovative design, dispatch reliability, operating economics and easy maintenance. P&WC is firmly committed to ensuring that its products are designed, produced and operated while minimizing environmental impacts throughout their life cycle.
There are currently more than 49,000 engines in service on more than 28,000 aircraft operated by some 10,200 operators in 200 countries. The most extensive support network in the industry, which includes more than 30 company-owned and designated service facilities, supports this global fleet.
P&WC has been taking front-line services to the next level with its Customer First Centre (CFirst). CFirst brings together a multidisciplinary and multilingual support team to resolve issues so that customers can return to service quickly. CFirst handles more than 120,000 contacts every year.
Based in Longueuil, Quebec (Canada), P&WC is a United Technologies Corp. company (NYSE:UTX). UTC is a diversified company providing high-technology products and services to the global aerospace and building industries.
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The ESP Program offers P&WC engine operators a complete range of maintenance coverage depending on the level selected: Gold, Silver, Gold Lite, or Silver Lite.