Atlanta Passengers Lead The World On Smartphone And Self-Service Adoption
Smartphone adoption among passengers at Hartsfield-Jackson has jumped from 28 percent to 75 percent in the last 12 months
Paul Houghton, SITA Regional Vice President for North America, said: “Atlanta is maintaining its position as a global showcase for the efficient and effective deployment of self-service technology to the benefit of both passengers and airlines. The smartphone is beginning to have a significant impact at key points on the passenger journey and this will spur the demand for new self-service options.”
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