Signature Flight Support Corporation launched two new customer products today at NBAA’s Schedulers and Dispatchers Conference in San Diego – Signature TailWins™, a customer loyalty program and the Signature Flight Support aviation card which is being issued in partnership with U.S. Bank Multi Service Aviation.
Signature TailWins™ Customer Loyalty Program
Signature TailWins™ is a ground-breaking loyalty program for pilots, crew, schedulers and dispatchers, corporate flight and travel departments offering one of highest rates of rewards currently available in the industry. The Signature TailWins™ program rewards customers with desirable products, services and experiences from watches, destination travel, apparel, technology and even a famous American motorcycle brand. Alternatively, members can donate their points to charity or share their points amongst their flight crew, flight department staff and schedulers and dispatchers.
Points are awarded for fuel and handling purchases within the Signature network, with double points awarded when transactions are completed with the new Signature Flight Support aviation card. Members can also earn points for purchases of fuel wherever the U.S. Bank Multi Service Aviation card is accepted, worldwide, at over 7,500 locations and in 190 countries. The Signature TailWins™ program covers both AvGas and Jet-A and is applicable for purchases with the exception of military, government or transport category transactions.
The enrollment process is simple and user friendly and customers are able to use their Signature TailWins™ rewards number immediately upon enrollment. Redeeming rewards is easy with a convenient online catalog and customer Signature TailWins™ account summary that allows them to monitor their rewards balances and update their profiles.
Signature Flight Support Aviation Card
The Signature Flight Support aviation card is underwritten by U.S. Bank and Multi Service Aviation. The U.S. Bank Multi Service Aviation card has been noted in the Professional Pilot PRASE survey as the industry’s most preferred payment card. The card offers a single, convenient payment method for all aviation purchases including fuel, handling, catering and maintenance. An online customer service portal allows cardholders to track and manage all of their aviation spending. The credit application is available on the Signature Flight Support website and at Signature’s booth #436 at the NBAA Schedulers and Dispatchers Conference.
“We have designed both of these programs to provide our customers with a meaningful rewards program and aviation services payment method that made sense. The Signature TailWins™ rewards program coupled with the Signature Flight Support aviation card is the most compelling program in our industry today and complements our existing customer relationship program, Signature Status, which rewards our loyal customers with value-added benefits when they visit Signature,” stated Maria Sastre, Chief Operating Officer for Signature Flight Support. “As we continue to refine our customer offerings, a fresh, new approach to rewarding our loyal customers was needed, and we are confident that Signature TailWins™ is the best solution.”
“Signature has been a valued customer of U.S. Bank for many years and we are honored to be expanding the relationship,” said Jeff Rankin, Senior Sales and Marketing Manager for U.S. Bank Corporate Payment Systems. “It’s exciting to partner with one of the world’s premier fixed base operators to provide their customers with a fuel payment product unmatched in the industry on all levels, including pilot rewards.”
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TailWins offers pilots and other members of flight departments the opportunity to earn rewards for their purchases of fuel and handling within the Signature network