In 1998, Finan was named an Alaska Airlines "Legend," the highest honor an Alaska Airlines employee can receive. The program recognizes those who personify Alaska Airlines' core values of integrity, caring, spirit, resourcefulness and professionalism.
Johnson, 48, brings more than 23 years of airline experience to the position of senior vice president of customer service for airports at Alaska Airlines. He is a former senior vice president of customer service for HorizonAir, where he was responsible for station operations at 40 airports in the United States and Canada.
A graduate of the University of Washington, Johnson joined Alaska Airlines in 1982 as a staff auditor and was later promoted to director of revenue accounting. In 1991 Johnson left Alaska to become vice president and treasurer of Horizon Air. He returned to Alaska Airlines in 2003 as vice president of finance.
For the past six months, Johnson has led an operations improvement team focused on enhancing the airline's schedule reliability. Working with ground service and customer service employees, outside contractors, and others, he successfully improved the airline's on-time arrival percentage from about 50 percent in June 2005 to a high of 80 percent in October 2005. He also has led the airline's Ground Operations Division on an interim basis since October.
SOURCE Alaska Airlines
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