FedEx Shifting Its Electronics Repair Shop from Memphis Airport to Collierville

Jan. 31, 2007
The move "allows us to centralize everything in one location, helps maximize efficiency of this type service and allow for a better repair flow."

FedEx next month will start repairing all its broken electronics equipment in Collierville.

The Technology Service Center is moving from near Memphis International Airport.

With it come 110 "highly skilled" FedEx electronics repair technicians, spokesman Jim McCluskey said.

Since August, the company has been renovating the old Clevite Engine Parts packaging building on U.S. 72 at Distribution Parkway.

The space totals 138,000 square feet, most of which is warehouse.

The company's repair center has been housed in a 70,000-square-foot building at 3671 Miac, just east of the Memphis airport.

The repair center needed more and better space, said Tom Johnson, a FedEx technical adviser.

He described the building in Memphis as "disjointed."

The move "allows us to centralize everything in one location, helps maximize efficiency of this type service and allow for a better repair flow," McCluskey said.

FedEx is transforming 40,000 square feet of the Collierville warehouse into the repair-operations area, he said.

The center will receive 2,000 pieces of broken equipment daily, Johnson said.

The electronics will come from FedEx locations around the world.

The equipment includes "corporate deployed technologies" such as courier scanning devices, printers, radios, point-of-sale terminals, customer automation and corporate desktop personal computers, McCluskey said.

FedEx would estimate neither the payroll for the technicians nor the amount it's spending to renovate the Collierville site.

But the warehouse is being completely retrofitted, including installation of a sorting system.

In addition to using 40,000 square feet for the repair center, FedEx is gutting and rebuilding the old Clevite office space, Johnson said.

The new site also puts the repair center closer to FedEx World Tech Center on Bailey Station in Collierville.

"We have access to our engineers and developers at the (World Tech Center) that we work with daily," Johnson said.

The new repair center also has space to grow, McCluskey said. The company holds options to expand the site.

Clevite moved its packaging operation to Olive Branch in late 2005.

The move "allows us to centralize everything in one location, helps maximize efficiency of this type service and allow for a better repair flow."

Jim McCluskey

FedEx spokesman

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