Govt.: Air Passengers Have No Recourse

After being stuck for 11 hours on a parked airplane during a snow and ice storm, JetBlue passengers found out there's nothing they can do about it.


"The airline can't say, 'We didn't know, we didn't anticipate, this didn't happen before,'" Oberstar said.

Sen. Barbara Boxer, D-Calif., said Thursday she will introduce a bill to give passengers the right to get off the airplane if it's been on the ground for more than three hours past its scheduled departure time.

___

Associated Press writer David Caruso contributed from New York.

___

On the Net:

To link to American Airlines' conditions of carriage:

http://www.aa.com (search site for 'conditions of carriage')

Passenger Bill of Rights Advocates: http://www.strandedpassengers.blogspot.com


Copyright 2005 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

News stories provided by third parties are not edited by "Aircraft Maintenance Technology" staff. For suggestions and comments, please click the Contact link at the bottom of this page.

We Recommend

  • News

    Stranded Air Passengers Have No Recourse

    In the late 1990s, the airlines agreed to an Airline Customer Service Commitment, but the airlines didn't agree to limit the amount of time they could keep people inside airplanes that aren't going...

  • News

    Stranded Air Passengers Have No Recourse

    In the late 1990s, the airlines agreed to an Airline Customer Service Commitment, but the airlines didn't agree to limit the amount of time they could keep people inside airplanes that aren't going...

  • News

    JetBlue Details Customer Bill of Rights

    JetBlue customers will be compensated based on the length of the delays. JetBlue also vowed to deplane passengers if an aircraft is delayed on the ground for five hours.

  • News

    JetBlue Details Customer Bill of Rights

    JetBlue customers will be compensated based on the length of the delays. JetBlue also vowed to deplane passengers if an aircraft is delayed on the ground for five hours.