GENEVA, SWITZERLAND -- (Marketwire - May 20, 2008) - Pratt & Whitney Canada Customer Service Centre Europe GmbH has appointed Gate V Aircraft Maintenance GmbH of Vienna, Austria, as a Recognized Maintenance Facility to provide Level I support for PW500 and JT15D series engines. Gate V, a Part-145 approved maintenance organization, operates a 2,500-square-metre hangar at Vienna Airport and has its own airfield. Level I support comprises all line maintenance processes. Pratt & Whitney Canada (P&WC) is a United Technologies (NYSE:UTX) company.
"We are continuing to build on our global customer support in Europe with the addition of Gate V," said Raffaele Virgili, vice president, Service Centres, P&WC. "This initiative is the most recent in a series that also included the opening of a new parts distribution centre in Amsterdam, which has significantly increased availability of parts in the region and reduced delivery time by half."
P&WC's global customer support comprises a benchmark Customer First Centre for 24-7 frontline assistance, over 30 P&WC-owned and designated service facilities, field representatives on all major continents, mobile repair teams available around the clock, the largest pool of P&WC rental and exchange engines in the industry, and advanced diagnostic capabilities.
Pratt & Whitney Canada, based in Longueuil, Quebec, is a world leader in the design, manufacture and service of aircraft engines powering business, general aviation and regional aircraft and helicopters. The company also manufactures auxiliary power units and industrial gas turbines. United Technologies, based in Hartford, Conn., USA, is a diversified company providing high technology products and services to the global aerospace and building industries.