BURLINGTON, Mass. - June 2, 2008 - Enigma Inc., the leader in aftermarket service and support technology, today announced that KLM Royal Dutch Airlines, together with Air France the largest European airline group, has selected the Enigma 3C Revision Manager to improve maintenance for its fleet of aircraft. Revision Manager is the second Enigma product implemented by KLM adding on to the Enigma 3C platform currently being used to deliver airline maintenance data to all of its overhaul and line-maintenance mechanics. KLM has documented a 10 percent reduction in maintenance department IT costs with Enigma 3C and the company expects Revision Manager to provide additional savings.
Enigma 3C Revision Manager accelerates the review and approval process for maintenance updates and revisions. As KLM receives new information from OEMs and component manufacturers, Revision Manager identifies any changes between the revised documentation and the existing content currently being used by mechanics. The comparison process generates a list of all the content changes, whether textual, graphic or formatting/markup. Revision Manager supports a wide variety of data formats including XML, PDF and binary files (such as images) and is configurable, providing KLM the flexibility to determine which document changes are important and which are ignored.
Helping the maintenance and engineering organization identify changes in approved operation and service procedures is important to maximize efficiency and consistency. The traditional process of locating changes in the maintenance documentation is very labor-intensive; by automating these procedures, KLM expects to significantly improve both the accuracy and the time required for revision management. “We are committed to optimum safety, reliability and uptime for our fleet, and for the past five years Enigma technology has been a key component of our maintenance and engineering operations,” said Hans Werner, Vice President Engineering, KLM. “By accelerating the identification and implementation of maintenance updates and revisions, Enigma 3C Revision Manager will provide another competitive advantage for our maintenance operation.” he added.
“Enigma 3C Revision Manager is specifically designed for companies like KLM that must perform complex maintenance tasks to keep their capital equipment running at peak efficiency. Revision Manager is a unique solution that offers our customers a way to automate what has traditionally been a time-consuming, manual process. In industries like aviation, rail and transit, where frequent maintenance updates and revisions are the norm, Revision Manager provides a distinct competitive advantage,” said Jonathan Yaron, CEO of Enigma. “We are pleased that one of the world’s largest airlines has embraced Revision Manager as a way to help them service aircraft more accurately and efficiently.”
KLM Group operates a modern fleet of 190 aircraft and provides engineering and maintenance service for airframes, engines and components to more than 100 airlines. KLM Group carried nearly 22 million passengers and more than 619,888 tons of cargo. In close cooperation with Air France, KLM offers passengers and airfreight shippers more than 250 destinations worldwide, either non-stop or via another airport. For more information about KLM, please visit www.klm.com.
 Figures fiscal year, running from April 1, 2005 to March 31, 2006
Enigma is the only software company delivering a product suite that improves the efficiency, consistency and profitability of maintenance, repair and overhaul (MRO) operations and aftermarket sales and service organizations. Enigma’s unique products integrate with product lifecycle management, supply chain management, enterprise resource planning and other enterprise applications to provide a dynamic encyclopedia of service, parts and diagnostic information that captures technicians’ expertise and manages an optimal service and support workflow. By facilitating aftermarket maintenance, parts logistics and equipment uptime, Enigma helps service and support organizations maximize their profitability. For more information visit www.enigma.com and www.uptimeblog.com.
Enigma 3C is a registered trademark of Enigma. All other trademarks or tradenames belong to their respective owners.