Pratt & Whitney Canada Establishes New Parts Distribution Centre in Sydney, Australia
Pratt & Whitney Canada has established a new parts distribution centre in Sydney, Australia, to speed delivery times to customers in the Australia and New Zealand regions.
Longueuil, Quebec, September 18, 2008 - Pratt & Whitney Canada has established a new parts distribution centre (PDC) in Sydney, Australia to speed delivery times to customers in the Australia and New Zealand regions. Pratt & Whitney Canada (P&WC) is a United Technologies (NYSE:UTX) company.
"This is the third PDC we have deployed worldwide as part of our aftermarket strategy to extend our global footprint to meet our customers' requirements and keep them flying," said Maria Della Posta, vice president, Customer Support, P&WC.
P&WC's new PDC in Australia will complement a PDC opened in Singapore last year, and in Amsterdam in late 2006. It will house a range of spare parts, including new parts, exchange accessories and line-replaceable units for all P&WC engine models. The PDCs are operated by Pratt & Whitney Component Solutions (P&WCS). Parts ordered by phone or email through P&WCS will be dispatched from the closest PDC warehouse.
"Together with our new Customer First Centre and other customer support initiatives, our expanding PDC network will ensure P&WC engine customers have a greater availability of parts and can rely on an expert service staff that is accessible 24 hours a day, year-round," said Della Posta.
P&WC's global customer support comprises over 30 P&WC-owned and designated overhaul facilities, field support representatives strategically located worldwide, mobile repair teams available around the clock, the largest pool of P&WC rental and exchange engines in the industry and advanced diagnostic capabilities.
Pratt & Whitney Canada, based in Longueuil, Quebec, is a world leader in the design, manufacture and service of aircraft engines powering business, general aviation and regional aircraft, and helicopters. The company also offers auxiliary power units and industrial gas turbines. United Technologies, based in Hartford, Conn., USA, is a diversified company providing high technology products and services to the global aerospace and building industries.
Do you recommend this Press Release?
We Recommend
-
Press Release
Pratt & Whitney Canada to Open New Parts Distribution Facilities in Australia, Brazil
Pratt & Whitney Canada will open two new parts distribution centres (PDC) in Australia and Brazil as part of a continuing drive to provide rapid parts deliveries to P&WC customers around the world.
-
Press Release
Pratt & Whitney Canada Brings Service Excellence to the Next Level
Pratt & Whitney Canada is integrating its customer service and support centre groups into a new Customer Service organization to further increase customer focus and value.
-
Press Release
Pratt & Whitney Canada Builds on Customer Support Success
The recently launched Customer First Centre, based at P&WC's headquarters in Quebec, Canada, operates 24 hours a day, seven days a week. The centre brings together technical support, logistics...
-
Press Release
Pratt & Whitney Canada Appoints Maria Della Posta as Senior Vice President of Sales and Marketing
Prior to assuming her new role Della Posta was Vice President of Customer Service.






