Hamilton Sundstrand Signs Agreement with All Nippon Airways for 787 Maintenance Support

Under the 10-year agreement, Hamilton Sundstrand will provide inventory support services, repair services, logistics and technical cooperation with ANA.


WINDSOR LOCKS, Conn., Nov. 10 /PRNewswire/ -- Hamilton Sundstrand, a subsidiary of United Technologies Corp. (NYSE: UTX), signed a Working Together Team agreement with All Nippon Airways (ANA) to provide a total supply chain maintenance solution for its systems on the airline's fleet of 50 Boeing 787 Dreamliner aircraft.

Under the 10-year agreement, Hamilton Sundstrand will provide inventory support services, repair services, logistics and technical cooperation with ANA engineering on its 787 fleet's electric power system, air management systems, nitrogen generation system, auxiliary power systems, and primary and remote power distribution systems. This Working Together Team approach expands upon ANA's existing On Site Support program, which provides spare parts support on a variety of aircraft that comprise the ANA fleet.

Technical cooperation between Hamilton Sundstrand and ANA engineering will enable both companies to promptly identify potential product reliability issues and develop solutions. The Hamilton Sundstrand Maintenance Service Plan (MSP) program will provide asset management and component repair services at both ANA and Hamilton Sundstrand repair facilities. It will be managed by Hamilton Sundstrand's C.A.R.E. (Comprehensive Accessory Repair and Exchange) teams located in the United States and Singapore.

Hamilton Sundstrand's MSP offers total inventory support services for engine accessories and airframe components.

"Hamilton Sundstrand is proud to build upon its long-standing maintenance support relationship with ANA on this new and unique program," said Mike Dumais, Hamilton Sundstrand Customer Service vice president and general manager. "We are excited to work with ANA, given they are the 787's launch customer. We're confident the technical cooperation between both companies will allow us to identify potential problems before they arise."

"Partnering with Hamilton Sundstrand on this customized service program will help ANA optimize maintenance costs and continue to be an industry leader in dispatch reliability," said Akihiko Miura, ANA director of Materials Management and Spares. "We are confident Hamilton Sundstrand's comprehensive maintenance program for our 787 fleet will play a key role in the operational success of this aircraft."

ANA was the first airline to place an order when Boeing launched the 787 in April 2004. Its 50 aircraft order is the largest launch order Boeing has ever received. Hamilton Sundstrand is a key systems supplier on the 787 with approximately 1,300 individual parts per aircraft shipset.

ANA is one of the top ten largest airlines in the world -- carrying, with its sister companies, almost 50 million passengers every year to 46 destinations in Japan and to 23 cities in Asia, Europe and the United States. ANA also is a member of Star Alliance .

With 2007 revenues of $5.6 billion, Hamilton Sundstrand employs approximately 18,600 people worldwide and is headquartered in Windsor Locks, Conn. Among the world's largest suppliers of technologically advanced aerospace and industrial products, the company designs, manufactures and services aerospace systems and provides integrated system solutions for commercial, regional, corporate and military aircraft. It also is a major supplier for international space programs.

United Technologies Corp., based in Hartford, Conn., is a diversified company providing high technology products and services to the building and aerospace industries worldwide.

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