Oceanside, Calif., Feb. 18, 2010 — DART Helicopter Services (DHS) today unveiled a web shop with a range of new features and benefits, including 24-hour online ordering for all helicopter parts and accessories. The shop is set up to provide users with customized recommendations for accessories, based on aircraft and product search results, and accommodates customer wish lists.
Visitors may access the web shop at www.DARThelicopterservices.com.
“Everyone at DART strives to improve the customer experience,” said DHS President and CEO Jeff Shapiro. “This state-of-the-art web shop builds on our goal to provide unprecedented customer care.”
Upon login, customers may easily navigate to parts and accessories specific to their aircraft. The shop provides detailed product information, product reviews and recommendations for complementary components. This is not intended to replace the special customer service already offered by DHS, however. Those who enjoy browsing through the product catalog may still download or request a copy via the website or by phone.
Earlier this year DHS launched a new web site to provide information and helpful resources such as trade show schedules, news, credit applications and details about shipment requirements. The site also showcases new products, allowing customers to become more familiar with the company’s wide variety of helicopter accessories.
“We’ve made it easier than ever for customers to order everything they need from a single provider,” Shapiro said. “It’s what they count on from the world’s largest helicopter accessories provider, and it’s what they deserve.”
DART Helicopter Services LLC., 1736 Ord Way, Oceanside, CA 92056 (www.darthelicopterservices.com), is a privately held Sales, Marketing and Manufacturing Company focused on developing innovative STC’d products and creating sales and marketing networks for aerospace manufacturers. DART distributes more than 3,000 helicopter aftermarket products to over 120 countries worldwide. DART’s subsidiary and affiliated companies own over 450 STCs and manufacture over 500 products. For further information, please call our Customer Support Center at 1-800-556-4166 or 1-613-632-3336 or by e-mail at email@example.com.
DHS will add the entire line of IFS air conditioning products, including systems for Agusta A109, Eurocopter AS350, AS355, AS365N, EC130, and MD 500 aircraft.
As a result, DHS now has access to more than 5,000 cost-effective, mission-enhancing accessories from Bristow.
DHS has moved the manufacturing and repair operations of its external load product line from its Oceanside facility to Red Barn Machine, a business partner of DART located in Eugene, OR.
Joseph will provide leadership and strategic direction to all aspects of DHS and its subsidiary companies, including Apical, Canam and Geneva Aviation.