PHOENIX, April 20 /PRNewswire-FirstCall/ -- Honeywell (NYSE: HON) announced today it is delivering a better customer experience with an upgraded and faster MyAerospace web portal for ordering spares, rentals or exchanges of mechanical products, wheels & brakes and avionics aftermarket parts. New features allow customers to view their specific pricing information and receive real-time parts availability.
"Honeywell is continually improving the site's new functionality based on customer feedback," said Adrian Paull, vice president of Honeywell Aerospace Customer & Product Support. "With one log-in, Honeywell customers now have access to all the business tools needed to support their daily operations whether it's reviewing the status of a repair, downloading an installation manual or reporting a maintenance event."
With the new quotes and ordering feature, customers can create or change an order, get real-time price and availability, request a quote if a product is not priced, and verify an order's status - all online. Recent enhancements include status e-mail notifications and automated daily or weekly reports.
Simple navigation directs customers to an extensive array of Honeywell products and services, quotes and ordering support or the helpdesk. The online product catalog offers advance search capabilities to the more than 100,000 parts and systems, with useful downloadable information such as supplemental type certificates, brochures, service bulletins and retrofits, modifications and upgrades. The services online catalog provides easy access to wide range of services including flight planning, navigational database downloads, technical publications, maintenance and warranty programs and training.
With the click of a mouse, 24 hours a day, 7 days a week, customers can order from a streamlined site that replaces more than 70 former sites for management of Honeywell products and services.
Based in Phoenix, Arizona, Honeywell's aerospace business is a leading global provider of integrated avionics, engines, systems and service solutions for aircraft manufacturers, airlines, business and general aviation, military, space and airport operations.
Honeywell International (www.honeywell.com) is a Fortune 100 diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J., Honeywell's shares are traded on the New York, London, and Chicago Stock Exchanges. For more news and information on Honeywell, please visit www.honeywellnow.com
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