(Teterboro, New Jersey, June 3, 2010) – Dassault Falcon recently appointed Miguel Germani as Field Technical Representative and Falcon 2000 Model Specialist, and Bill Masloski as Customer Service Manager. Germani will be based in Van Nuys, California and will serve customers in California, Hawaii and Nevada. Masloski will be based in White Plains, New York, and will serve customers in the New England area and Eastern Canada.
In his new position, Germani will work with the Field Service team in the Western United States providing technical support to Falcon operators in the region. He brings over 20 years of experience in general aviation as both a mechanic with an A&P rating as well as being an airline transport-rated pilot. Most recently he served as Chief of Maintenance and Captain for over five years with the CITGO Petroleum Corporation flying and maintaining their Falcon 50 and Falcon 2000 aircraft.
Germani is fluent in Spanish and English, and holds a Bachelor’s Degree in Aviation Management from the Spartan College of Aeronautics in Tulsa, Oklahoma as well as an Associate’s Degree in Electronics Aviation Maintenance Technology from the same institution.
Bill Masloski has more than three decades of experience in aviation with ten years specifically working on Falcons, including the Falcon 20, 50, 900 and 2000 series models. Throughout his expansive career, Masloski has held various management positions to include Director of Maintenance Support at TAG Aviation / Wayfarer Aviation where he was responsible for oversight of customer service as it related to aircraft maintenance.
In his new role as Customer Service Manager, Masloski will serve as a “customer advocate” who will assist flight departments with operational and customer issues, answer basic technical questions, and coordinate with the Field Technical Reps in his region to ensure any deeper level technical needs are met for over 140 Falcon operators.
Masloski holds an A&P license and earned an Associate’s Degree in Professional Aeronautics from Embry-Riddle Aeronautical University.
“Together, Miguel and Bill bring 50 years of combined experience as aviation professionals which will be a tremendous asset to our customers in their respective regions,” said Frank Youngkin, Senior Vice President, Western Hemisphere Customer Service. “Their experience and whatever-it-takes attitudes embody the positive qualities of all the members of our Field Service team.”
Dassault Falcon has a global field service team comprised of 79 front line personnel based in three technical centers and 31 different field offices in 12 different countries around the globe.
